At a Glance
- Tasks: Create personalised shopping experiences and drive brand loyalty for UGG customers.
- Company: Join the vibrant UGG team at Deckers Brands, where passion meets purpose.
- Benefits: Enjoy generous discounts, growth opportunities, and a supportive work environment.
- Other info: Flexible hours with contracts starting from just 4 hours per week.
- Why this job: Be part of a brand that values diversity and offers real career development.
- Qualifications: Previous retail experience is a plus; strong communication skills are essential.
Part-Time Sales Associate, UGG – Cheshire Oaks
About
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers’ desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Description
As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of modeling our Service Training Program and greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions, including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.
We are looking for Part-Time Sales Associates to join us on contracts ranging from 4 hours per week.
Core Competencies
- Ensure the highest level of customer service possible
- Prioritize brand and product knowledge training in customer interactions
- Communicate effectively with customers, team members, management, and corporate stakeholders
- Contribute to a team and cooperate to achieve goals
- Multi-task in a fast-paced environment
- Respond to problem situations with professionalism
Who You Are
A natural communicator who conveys the UGG and Deckers Brands vision and mission
A motivated team player and self-starter
You have a problem-solving mindset and approach challenges with agility
We Would Love To Hear From People With
Previous Retail experience is a plus
What We Will Give You
Extras, perks & volunteering opportunities - Being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development, including a Global Mentorship Program
Uniform Allowance
60% discount off the Deckers Brands’ (UGG, HOKA, Teva) online, and 30% in-store discount.
Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences, and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition, and all of the other beautiful parts of your identity.
Part-Time Sales Associate, UGG employer: Ugg
At UGG, a division of Deckers Brands, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and personal growth. As a Part-Time Sales Associate at our Cheshire Oaks location, you will enjoy generous employee discounts, access to a Global Mentorship Program, and the opportunity to engage in community-based initiatives, all while being part of a diverse team that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Associate, UGG
✨Tip Number 1
Get to know the UGG brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for the brand and how you can bring that to life for customers.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to nail down how you’d greet customers and handle their queries. Remember, it’s all about creating that personalised shopping experience.
✨Tip Number 3
Show off your team spirit! UGG is all about collaboration, so be ready to share examples of how you’ve worked well in a team before. Highlighting your ability to contribute to a positive work environment will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Sales Associate, UGG
Some tips for your application 🫡
Show Your Passion for UGG:When writing your application, let your love for the UGG brand shine through! Share why you’re excited about the opportunity and how you can contribute to creating those personalised shopping experiences we value.
Highlight Your Customer Service Skills:Make sure to emphasise any previous retail or customer service experience. We want to see how you’ve gone above and beyond to provide exceptional service, just like we do at UGG!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for motivated team players who can communicate effectively, so show us who you are and what makes you a great fit for our team!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to becoming part of the UGG family!
How to prepare for a job interview at Ugg
✨Know Your UGG Stuff
Before the interview, make sure you’re familiar with UGG’s products and brand values. This will help you answer questions confidently and show your passion for the brand. Research their latest collections and any promotions they might have.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create those personalised shopping experiences UGG is looking for.
✨Dress the Part
Since UGG has a specific dress code, it’s important to reflect the brand’s image in your appearance. Wear something that aligns with their style while still being professional. This shows that you understand the brand and are ready to represent it.
✨Be a Team Player
During the interview, highlight your teamwork skills. Share instances where you collaborated with others to achieve a goal. UGG values cooperation, so showing that you can work well with a team will set you apart from other candidates.
