At a Glance
- Tasks: Lead the development of innovative healthcare solutions from concept to customer.
- Company: Join Ufonia, a pioneering healthcare AI company transforming patient care.
- Benefits: Competitive salary, dynamic team environment, and opportunities for growth.
- Other info: Collaborate with a talented team and explore new markets as we grow.
- Why this job: Make a real impact in healthcare by building cutting-edge AI products.
- Qualifications: Experience in product development, strong commercial instincts, and a passion for innovation.
The predicted salary is between 60000 - 80000 £ per year.
Ufonia is a healthcare AI company transforming how health systems deliver care at scale. Our clinical AI voice agent, Dora, conducts real patient consultations over the telephone, replacing repeatable physician labour with safe, validated, evidence‑based AI. With over 200,000 NHS consultations completed and research published in The Lancet Discovery Science (eClinicalMedicine) and Nature Medicine, we’re at an inflection point: scaling nationally across ophthalmology, expanding into new pathways, and entering the US. We’re a small team doing something genuinely consequential, where everyone operates well above their job title.
The role involves building new autonomous healthcare solutions, taking them from concept to first paying customers. You’ll own whole clinical pathways end to end, across discovery, development, delivery and commercial outcome, working directly with patients, clinicians and operational leads to build products they’ll use and customers will pay for. In a typical week you might “walk the pathway” to spot where you can add the most value, design an approach that gets a pathway live faster, or bring the science team’s latest AI work into a clinical workflow.
The team is organised around small groups of high‑agency people who can analyse a problem, have taste for what good looks like, build the first version, evaluate it, and iterate fast. You’ll team up with an experienced product engineer, plus draw on clinical, engineering, research, regulatory and design expertise across the company. As Ufonia grows, there’s scope to take on more pathways and new markets, and your work should feed ideas back to the rest of the team.
What you’ll do:
- Develop deep understanding of your pathway and customers: time in clinics, conversations with patients and clinicians, market and competitor research.
- Turn what you learn into clear priorities, then design, prototype and iterate.
- Take what you build from prototype to live clinical deployment.
- Monitor and share performance metrics across the patient and clinician experience once live.
- Own the regulatory strategy for your pathway, supported by internal and external expertise.
First 90 days:
- Expert first‑hand understanding of your first pathway, built through time in clinical settings and direct conversations with patients, clinicians and operational leads.
- A working prototype tested with users, plus a roadmap for what’s next based on their feedback.
About you:
- A track record of taking a product from nothing to paying customers, ideally in healthcare or another regulated domain.
- Strong commercial instinct: you think naturally about who pays and why.
- Strong product and design taste: you care how interfaces feel and see when something’s too complicated.
- High fluency with AI tools and agentic coding: you build prototypes and your own tooling to validate ideas fast.
- Comfort in high‑ambiguity environments with no playbook, and a bias for action.
- Experience communicating with senior professional clients.
- Excited to spend time in front‑line clinical settings.
Healthcare experience is useful but not required. Deep curiosity about how care could be made better matters more.
Interview Process:
- Intro chat with the CPO, around 30 minutes.
- In‑person practical technical exercise plus a non‑technical interview.
- Team stage with the wider team and founder/CEO, focused on working style, judgement and values.
Product Lead in London employer: Ufonia
Ufonia is an exceptional employer, offering a unique opportunity to work at the forefront of healthcare innovation in a dynamic and collaborative environment. With a strong focus on employee growth, team members are encouraged to operate beyond their job titles, contributing to meaningful projects that directly impact patient care. The company's commitment to a high-agency work culture, combined with the chance to engage directly with clinical settings, ensures that every employee can make a significant difference while developing their skills in a rapidly evolving field.
StudySmarter Expert Advice🤫
We think this is how you could land Product Lead in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Ufonia.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Ufonia.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Ufonia, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Product Lead in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Ufonia.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Ufonia.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Ufonia. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Ufonia. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Ufonia
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Ufonia’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
