At a Glance
- Tasks: Lead and develop high-quality wellbeing support for students at the University of East Anglia.
- Company: Join a values-driven team at the University of East Anglia.
- Benefits: Enjoy 44 days annual leave, flexible working options, and a generous pension scheme.
- Other info: Flexible working patterns available, including hybrid options and personal development opportunities.
- Why this job: Make a real difference in student wellbeing and promote inclusive practices.
- Qualifications: Experience in student wellbeing, disability support, and operational planning is essential.
The predicted salary is between 38784 - 38784 £ per year.
About the Role:
An exciting opportunity has arisen for an experienced and values-driven Wellbeing Manager to join the University of East Anglia’s Wellbeing Service. The Wellbeing Manager (Advice & Engagement) is a key role within Student Journey and Support Services team. Working closely with the Head of Wellbeing, Heads of Department and other senior colleagues, you will play a pivotal role in leading, developing and delivering high-quality wellbeing and disability provision for students.
You will have operational responsibility for the Wellbeing Advisory Service, providing day‑to‑day leadership and line management to a team of Wellbeing Advisers which includes offering advice and guidance on casework, monitoring demand, capacity and waiting times, and ensuring agreed performance targets are met. You will ensure that students are supported in a holistic, timely and student‑centred way.
A core aspect of the role is supporting the University to meet its statutory responsibilities under the Equality Act 2010, including the provision of reasonable adjustments, and promoting inclusive practice across the institution. You will contribute to service development, operational planning, reporting on key performance indicators, staff recruitment and development, and the promotion of wellbeing and disabled student support.
You will bring substantial experience of working in student wellbeing, disability and/or mental health support and/or contribution to service delivery and operational planning. You will have a strong understanding of the higher education environment and be confident leading and supporting staff in a demanding setting. Experience of working within policy frameworks, managing competing priorities and contributing to service improvement is essential.
The post is available immediately on an indefinite basis and can be offered on a full‑time or part‑time basis (minimum 0.8 FTE). This post is exempt from the Rehabilitation of Offenders Act 1974 and appointment will be subject to a criminal record check at Enhanced level from the Disclosure and Barring Service.
UEA offers a variety of flexible working options, and we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Benefits include:
- 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 31 August 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure. For an informal discussion about the post please contact Anna Rees, Head of Wellbeing (Advice & Engagement) via A.Rees@uea.ac.uk
Wellbeing Manager (Advice and Engagement) (ALC1669) in Norwich employer: UEA
UEA is an exceptional employer, offering a dynamic work environment that fosters innovation in wildlife biology and microbiome research. With flexible working arrangements, generous benefits such as 34 days of annual leave, and a strong focus on personal development, employees are empowered to grow their skills while contributing to meaningful scientific advancements. Located in a vibrant academic community, UEA provides unique opportunities for collaboration and engagement with leading researchers in the field.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Manager (Advice and Engagement) (ALC1669) in Norwich
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like UEA.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at UEA.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Wellbeing Manager (Advice and Engagement) (ALC1669) in Norwich
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at UEA.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at UEA.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to UEA. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at UEA. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at UEA
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research UEA’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
