At a Glance
- Tasks: Lead the Peer Assisted Learning service and drive impactful academic support programmes.
- Company: Join a diverse university committed to inclusive education and student success.
- Benefits: Enjoy 44 days of annual leave, hybrid working, and a generous pension scheme.
- Other info: Access to unlimited LinkedIn Learning courses and a vibrant campus community.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Degree or equivalent experience in leading academic support programmes required.
The predicted salary is between 38784 - 38784 £ per year.
This role is to lead the implementation of the PAL service strategy and operational management, ensuring alignment with institutional priorities and driving impact through programme governance, planning, resourcing and reporting.
A degree or equivalent qualification and/or experience, together with experience of leading academic support programmes or peer learning at scale in Higher Education, strong data literacy, a proactive and student‑focused approach and the ability to create and sustain inclusive practices are required.
This part‑time (0.8 FTE) post is available on an indefinite basis from 1 July 2026.
We value diversity and are committed to creating an inclusive culture where everyone can thrive. We particularly welcome applicants with the protected characteristic of sex (male), and race (Black, Asian and minority ethnic) for this post, as they are currently underrepresented at this grade within the Learning Enhancement Team. Appointment will be made on merit and all applicants will be scored against the same criteria.
This post is exempt from the Rehabilitation of Offenders Act 1974 and appointment will be subject to a criminal record check at Enhanced level from the Disclosure and Barring Service.
Benefits- 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part‑time).
- Family and Work‑life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on‑campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 2 July 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.
For an informal discussion about the post please contact Dr Jeremy Schildt (Head of Learning Enhancement).
Peer Assisted Learning (PAL) Service Manager (ALC1658) in Norwich employer: UEA
As a Peer Assisted Learning (PAL) Service Manager at our esteemed university, you will be part of a vibrant and inclusive work culture that prioritises diversity and employee wellbeing. With generous benefits including 44 days of annual leave, flexible working arrangements, and extensive personal development opportunities, we are committed to fostering an environment where you can thrive both professionally and personally. Join us in making a meaningful impact on student success while enjoying the unique advantages of our beautiful campus and supportive community.
