At a Glance
- Tasks: Support day-to-day operations at the Sportscafé, including food prep and customer service.
- Company: Join the vibrant team at UEA’s Sportspark, a top leisure destination.
- Benefits: Enjoy 28 days annual leave, health perks, and personal development opportunities.
- Other info: Flexible hours available during peak times; great for students seeking part-time work.
- Why this job: Perfect for those who thrive in fast-paced environments and love great service.
- Qualifications: Experience in busy food outlets and a passion for teamwork are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Salary on appointment will be £26,437 per annum pro rata (£12.71 per hour).
About the Role:
Part‑time (32 hours per week, 0.8 FTE). Ref: SP610. The role requires support of day‑to‑day operations at the Sportscafé, including food preparation, service, cleanliness, and organisation. You’ll work with kitchen and front‑of‑house teams to ensure food is prepared efficiently, served to high standards, and customers receive a welcoming experience. Join the team at UEA’s Sportspark and help deliver a great food and customer experience in one of the region’s busiest leisure destinations. This is a fantastic opportunity for someone who enjoys a fast‑paced environment, takes pride in great service, and works well as part of a supportive team. Additional hours may be available during busy periods.
Qualifications:
- Thrives in a busy, customer‑focused environment
- Has previous experience in a busy food‑related outlet
- Understands the demands of food service operations
- Is enthusiastic, reliable, and a strong team player
- Is flexible and willing to support colleagues as needed
This post is based in the Sportspark café, University of East Anglia, Norwich, Norfolk, UK. The vacancy is not eligible for visa sponsorship, and you will need to hold or be able to obtain the right to work in the UK to undertake this role.
Benefits:
- 28 days annual leave (inclusive of Bank Holidays and University Customary days – pro rata for part‑time)
- Family and work‑life balance policies (hybrid working, maternity, paternity, shared parental leave and adoption leave)
- Generous pension scheme with life cover for dependants, plus incapacity cover
- Health and wellbeing benefits (discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on‑campus medical centre, NHS Dentist, Occupational Health, 24/7 Employee Assistance Programme)
- Campus facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets
- Exclusive shopping discounts, public transport discounts, childcare and cycle to work salary sacrifice schemes where eligible
- Personal development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team
Closing date: 5 July 2026.
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
Catering and Hospitality Assistant (SP610) in Norwich employer: UEA
Join the University of East Anglia's Sportspark as a Catering and Hospitality Assistant, where you'll be part of a vibrant team dedicated to delivering exceptional customer experiences in a dynamic environment. Enjoy a range of benefits including generous annual leave, health and wellbeing support, and opportunities for personal development through unlimited access to LinkedIn Learning courses. With a strong commitment to work-life balance and a supportive culture, UEA is an excellent employer for those seeking meaningful and rewarding employment in the heart of Norwich.
StudySmarter Expert Advice🤫
We think this is how you could land Catering and Hospitality Assistant (SP610) in Norwich
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at UEA and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Catering and Hospitality Assistant (SP610) in Norwich
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at UEA that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at UEA.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at UEA get a sense of who you are beyond your experience!
How to prepare for a job interview at UEA
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at UEA and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
