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- Tasks: Support food and drink service in a vibrant campus kitchen environment.
- Company: Join the University of East Anglia's dynamic catering team.
- Benefits: Enjoy 34 days annual leave, health perks, and personal development opportunities.
- Why this job: Be part of creating exceptional experiences for students and staff every day.
- Qualifications: No experience needed; just bring enthusiasm and a love for service.
- Other info: Flexible shifts with a mix of weekdays and weekends in a lively setting.
The predicted salary is between 23959 - 23959 £ per year.
Salary will be £23,959 per annum pro rata (£12.71 per hour).
About the Role:
UEA Catering Services (The Campus Kitchen) Sport & Commercial Services Division. Catering and Hospitality Assistants play a super-important role in the UEA’s ‘The Campus Kitchen’ in providing efficient support for barista and food service throughout the day. Working in any of our 14 outlets and busy hospitality department, you will assist with preparation and service of food and drinks, delivered catering, keeping our outlets clean and tidy, and even assisting at a variety of functions and events.
Based in The Hive at the heart of campus, Unio serves our student and staff community as part of the wider Campus Kitchen brand, providing fresh coffee, bubble tea, handmade hot flatbreads, and a selection of croissants and patisserie items throughout the day. As a team member, you'll play a vital role in ensuring smooth service, upholding high food standards, and creating a welcoming atmosphere. Whether behind the scenes or interacting with customers, you'll be an essential part of delivering exceptional experiences.
Is this role for me?
- You will be able to work hard within a fast-paced environment;
- Consistently demonstrate great customer service;
- Display enthusiasm and have a willingness to support your colleagues.
Previous experience of working in a catering environment with some relevant training or experience is beneficial, but not essential as full training & coaching will be given. This full-time, term time only (38 weeks per year) post is available immediately on an indefinite basis. You will be required to work 5 out of 7 days and shift patterns will be for a mix of weekday and weekend working in Unio, working both daytime and evening shifts to suit the business needs. This post is based in the UEA Campus Kitchen, University of East Anglia, Norwich, Norfolk, UK. The vacancy is not eligible for VISA sponsorship, and you will need to hold or be able to obtain the right to work in the UK to undertake this role.
What are the benefits of working for UEA?
- 34 days annual leave inclusive of Bank Holidays and University Customary days (per annum, pro rata).
- Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
If you meet all the essential requirements of the person specification, including a love of working in the service industry it would be great to hear from you. The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure. For an informal discussion about the post please contact Abbie Downes, Catering and Hospitality Operations Manager, via Abbie.Downes@uea.ac.uk.
Catering and Hospitality Assistant (Catering) (GG728) in Norwich employer: UEA
Contact Detail:
UEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering and Hospitality Assistant (Catering) (GG728) in Norwich
✨Tip Number 1
Get to know the UEA Catering Services vibe! Visit The Campus Kitchen, chat with staff, and soak up the atmosphere. This will help you understand what they value in a team member and show your genuine interest.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at campus events. A friendly face can make all the difference when it comes to landing that interview.
✨Tip Number 3
Be ready for a hands-on experience during interviews. They might ask you to demonstrate your customer service skills or how you handle busy situations. Show them you can keep calm and deliver great service under pressure!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest updates and opportunities there.
We think you need these skills to ace Catering and Hospitality Assistant (Catering) (GG728) in Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the catering and hospitality industry. Share any experiences or moments that sparked your love for customer service and food preparation.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience, even if it’s not directly in catering. We want to see how your skills can contribute to our team at The Campus Kitchen!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at UEA.
How to prepare for a job interview at UEA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Catering and Hospitality Assistant does. Familiarise yourself with the specific tasks mentioned in the job description, like food preparation and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing great service, think of examples from your past experiences where you've excelled in customer service. Whether it’s a previous job or a volunteer position, be ready to share how you handled difficult situations or went the extra mile for customers.
✨Prepare for Teamwork Questions
Working in a busy environment means you'll need to collaborate with others. Be prepared to discuss how you work as part of a team. Think of times when you supported colleagues or contributed to a group effort, especially in fast-paced settings.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have a chance to ask questions. Use this opportunity to show your enthusiasm! Ask about the training process, what a typical day looks like, or how the team ensures high food standards. This shows you’re engaged and eager to learn more about the role.