At a Glance
- Tasks: Support students with tuition payments and manage debt collection processes.
- Company: Join a leading university with a commitment to work-life balance.
- Benefits: Enjoy 34 days of annual leave, flexible working options, and health perks.
- Other info: Access to personal development resources and a vibrant campus community.
- Why this job: Make a difference in students' lives while developing your finance skills.
- Qualifications: Experience in debt collection and teamwork in fast-paced environments.
The predicted salary is between 25249 - 26707 £ per year.
About the Role:
Finance, Planning and Governance Division
An exciting opportunity has arisen for two Accounts Receivable Assistants - Debt Collection to join the Finance, Planning and Governance department.
Key duties of the role include liaising with students to support them in managing their tuition and accommodation fee payments, arranging payment plans and working with external debt collectors. You will have experience of debt collection either in Higher Education or a commercial environment and experience of working in a large fast-paced team.
These full-time posts are available from 6 July 2026 on an indefinite basis. UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Benefits include:
- 34 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 5 June 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.
For an informal discussion about the post please contact Alison Jarrett, Head of Payments on email: a.jarrett@uea.ac.uk
Accounts Receivable: Debt Collection Specialist (Hybrid) in Norwich employer: UEA
The University of East Anglia (UEA) is an exceptional employer, offering a supportive and flexible work environment for Accounts Receivable Assistants in Debt Collection. With generous benefits such as 34 days of annual leave, a robust pension scheme, and extensive personal development opportunities, UEA prioritises employee well-being and growth. Located on a beautiful campus with access to various facilities and wellness programmes, UEA fosters a culture of inclusivity and work-life balance, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivable: Debt Collection Specialist (Hybrid) in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and debt collection sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt collection and accounts receivable. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed debt collection in the past. This could be through case studies or metrics that highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Accounts Receivable: Debt Collection Specialist (Hybrid) in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Accounts Receivable role. Highlight your experience in debt collection and any relevant skills that match the job description. We want to see how you fit into our team!
Show Your Personality:Don’t be afraid to let your personality shine through in your application. We’re looking for someone who can connect with students and work well in a fast-paced environment, so a bit of your unique flair can go a long way!
Be Clear and Concise:When writing your personal statement, keep it clear and to the point. We appreciate straightforwardness, so make sure you communicate your thoughts effectively without unnecessary fluff.
Apply Through Our Website:Remember to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us while you’re at it.
How to prepare for a job interview at UEA
✨Know Your Stuff
Make sure you understand the basics of debt collection and accounts receivable. Brush up on relevant terminology and processes, especially those specific to higher education. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully managed debt collection or liaised with clients. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills effectively.
✨Ask Smart Questions
Come prepared with questions that show your interest in the role and the organisation. Ask about their approach to managing student payments or how they handle challenging situations with debt collection. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Be Ready for Flexibility
Since this role offers flexible working options, be prepared to discuss your preferred working pattern. Think about what works best for you and how it can align with the team's needs. This shows that you're adaptable and considerate of the organisation's structure.
