At a Glance
- Tasks: Support students with tuition and accommodation payments while liaising with external debt collectors.
- Company: Join a dynamic team at UEA, committed to student support and financial management.
- Benefits: Enjoy 34 days of annual leave, flexible working options, and a generous pension scheme.
- Other info: Access to personal development resources and a vibrant campus with excellent facilities.
- Why this job: Make a real difference in students' lives while developing your finance skills.
- Qualifications: Experience in debt collection and teamwork in fast-paced environments is essential.
The predicted salary is between 25249 - 26707 £ per year.
About the Role:
Finance, Planning and Governance Division
An exciting opportunity has arisen for two Accounts Receivable Assistants - Debt Collection to join the Finance, Planning and Governance department.
Key duties of the role include liaising with students to support them in managing their tuition and accommodation fee payments, arranging payment plans and working with external debt collectors. You will have experience of debt collection either in Higher Education or a commercial environment and experience of working in a large fast-paced team.
These full-time posts are available from 6 July 2026 on an indefinite basis. UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Benefits include:
- 34 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 5 June 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.
For an informal discussion about the post please contact Alison Jarrett, Head of Payments on email: a.jarrett@uea.ac.uk
Accounts Receivable Assistant - Debt Collection (SC4998) in Norwich employer: UEA
The University of East Anglia (UEA) is an exceptional employer, offering a supportive and flexible work environment for Accounts Receivable Assistants in Debt Collection. With generous benefits such as 34 days of annual leave, a robust pension scheme, and extensive personal development opportunities, UEA prioritises employee well-being and growth. Located on a beautiful campus with access to various facilities and wellness programmes, UEA fosters a culture of inclusivity and work-life balance, making it an ideal place for meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivable Assistant - Debt Collection (SC4998) in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and debt collection sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching common questions for Accounts Receivable roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed debt collection or liaised with clients in the past. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Accounts Receivable Assistant - Debt Collection (SC4998) in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Accounts Receivable Assistant role. Highlight your experience in debt collection and any relevant skills that match the job description. We want to see how you fit into our team!
Show Your Personality:Don’t be afraid to let your personality shine through in your application. We’re looking for someone who can connect with students and work well in a fast-paced environment, so a bit of your unique flair can go a long way!
Be Clear and Concise:When writing your personal statement, keep it clear and to the point. We appreciate straightforward communication, especially when it comes to discussing your preferred working hours and how you can contribute to our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at UEA
✨Know Your Numbers
As an Accounts Receivable Assistant, you'll be dealing with financial figures daily. Brush up on your knowledge of debt collection processes and relevant financial regulations. Be prepared to discuss how you've successfully managed accounts or resolved payment issues in the past.
✨Showcase Your Communication Skills
This role involves liaising with students and external debt collectors, so strong communication skills are a must. Think of examples where you've effectively communicated complex information or resolved conflicts. Practise articulating these experiences clearly during the interview.
✨Understand the Company Culture
Research the Finance, Planning and Governance Division and understand their values and work environment. Be ready to explain how you align with their culture and how you can contribute positively to the team dynamic, especially in a fast-paced setting.
✨Prepare for Flexibility Questions
Since the role offers flexible working options, be prepared to discuss your preferred working pattern. Think about how you can balance your responsibilities while being adaptable to the team's needs. This shows you're not only interested in the role but also in making it work for everyone involved.
