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- Tasks: Assist with food and drink service in a vibrant campus kitchen.
- Company: Join UEA Catering Services, known for its delicious offerings and lively atmosphere.
- Benefits: Enjoy 34 days of annual leave, health perks, and personal development opportunities.
- Why this job: Be part of a dynamic team delivering exceptional experiences in a fast-paced environment.
- Qualifications: No experience needed; enthusiasm and a love for service are key!
- Other info: Flexible shifts available, perfect for students balancing studies and work.
The predicted salary is between 20700 - 25900 £ per year.
Catering and Hospitality Assistant (Union House) (GG693)
Salary on appointment will be £23,028 per annum (pro rata), equivalent to £12.21 per hour.
Vacancy Type
Indefinite
Function
General Grades (e.g. Catering and Grounds)
- Catering and Hospitality Assistant (Union House) (GG693)
About the Role:
Sport & Commercial Services Division
UEA Catering Services (The Campus Kitchen)
Catering and Hospitality Assistant (Union House) (Part-time, 26 hours per week)
Ref: GG693
Salary on appointment will be £23,028 per annum (pro rata), equivalent to £12.21 per hour.
Catering & Hospitality Assistants play a super-important role in the UEA’s ‘The Campus Kitchen’ in providing efficient support for barista and food service throughout the day. Working in any of our 14 outlets and busy hospitality department(but mainly BOX pizza kitchen), you will assist with preparation and service of food and drinks, delivered catering, keeping our outlets clean and tidy, and even assisting at a variety of functions and events.
Based in BarSU at the heart of campus, BOX becomes the go-to spot for fresh, delicious pizza in the vibrant Students’ Union bar. Known for its hand-stretched dough, the menu also offers garlic bread, loaded nachos, and dough balls, making it a favourite among students. As a team member, you\’ll play a vital role in ensuring smooth service, upholding high food standards, and creating a welcoming atmosphere. Whether behind the scenes or interacting with customers, you\’ll be an essential part of delivering exceptional experiences.
Is this role for me?
You will be able to work hard within a fast-paced environment; consistently demonstrate great customer service; display enthusiasm and have a willingness to support your colleagues.
Previous experience of working in a catering environment with some relevant training or experience is beneficial, but not essential as full training & coaching will be given.Shift patterns will be for a mix of evening and weekend working in BOX, with shifts to suit the business needs.
This part-time (26 hour per week) post is available immediately on an indefinite basis.
What are the benefits of working for UEA?
- 34daysannual leave which includes an allowance for bank holidays and an equivalent allowance for UEA customary days (pro rata for part-time).
- Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
- Generouspension schemewith life cover for dependants, plus incapacity cover.
- Health and Wellbeing : discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shoppingdiscountsto help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
If you meet all the essential requirements of the person specification, includinga love of working in the service industryit’d be great to hear from you.
Closing date: 21 July 2025
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
About You
Further Information
For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.
For an informal discussion about the post please contact Reece Smith, Chef Manager, via Reece.Smith@uea.ac.uk .
Salary on appointment will be £23,028 per annum (pro rata), equivalent to £12.21 per hour.
Vacancy Type
Indefinite
Function
General Grades (e.g. Catering and Grounds)
Salary on appointment will be £23,028 per annum (pro rata), equivalent to £12.21 per hour.
Vacancy Type
Indefinite
Function
General Grades (e.g. Catering and Grounds)
Salary on appointment will be £23,028 per annum (pro rata), equivalent to £12.21 per hour.
Vacancy Type
Indefinite
Function
General Grades (e.g. Catering and Grounds)
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Catering and Hospitality Assistant (Union House) (GG693) employer: UEA
Contact Detail:
UEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering and Hospitality Assistant (Union House) (GG693)
✨Tip Number 1
Familiarise yourself with the menu and offerings at BOX pizza kitchen. Knowing the ins and outs of what you’ll be serving can help you engage with customers and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with staff or during the application process. A friendly attitude and willingness to help are key traits for this position.
✨Tip Number 3
Be prepared to discuss your ability to work in a fast-paced environment. Think of examples from past experiences where you successfully managed busy situations, as this will resonate well with the hiring team.
✨Tip Number 4
If possible, visit the campus and observe the atmosphere at The Campus Kitchen. This will give you insights into the team dynamics and customer interactions, which you can reference in your discussions.
We think you need these skills to ace Catering and Hospitality Assistant (Union House) (GG693)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Catering and Hospitality Assistant position. Highlight key skills such as customer service, teamwork, and the ability to work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in catering. Emphasise any customer service roles or teamwork experiences that demonstrate your ability to thrive in a busy setting.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the UEA's values. Mention your willingness to learn and adapt, and how you can contribute to creating a welcoming atmosphere at The Campus Kitchen.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at UEA
✨Show Your Enthusiasm
Make sure to express your passion for working in the catering and hospitality industry. This role requires a positive attitude and a willingness to support your colleagues, so let your enthusiasm shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since this position involves interacting with customers, showcasing your ability to create a welcoming atmosphere will be crucial.
✨Familiarise Yourself with the Menu
Take some time to learn about the offerings at BOX pizza kitchen and other outlets. Being knowledgeable about the menu will not only impress the interviewers but also show your commitment to the role.
✨Be Ready for Fast-Paced Scenarios
Since the job involves working in a busy environment, think of situations where you've successfully managed multiple tasks at once. Be prepared to discuss how you handle pressure and maintain high standards during peak times.