At a Glance
- Tasks: Help students create vibrant communities through clubs and activities.
- Company: Join the Union of UEA Students, a diverse and inclusive workplace.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Make a real difference in students' lives and foster connections.
- Qualifications: Passion for community building and experience in student engagement.
The predicted salary is between 25200 - 30800 £ per year.
The Activities & Communities Coordinator plays a key role in helping students build thriving communities through clubs, societies and student-led activities. The postholder will support student leaders to deliver high-quality experiences, remove barriers to participation, and create opportunities for students to develop skills, friendships and a sense of belonging.
Working collaboratively across the Students' Union and University, the Coordinator will help ensure activities are inclusive, well-supported and aligned with the Union's strategic priorities.
We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, or other minority ethnic, and/or underrepresented groups. All appointment decisions will be made on merit following on from the recruitment process.
The Union of UEA Students is committed to the equality of opportunity for all. If you have any queries about any of the roles on our website, require a larger print application form or require the form to be posted or any other adjustments, please do not hesitate to contact the recruiting manager or human resources team, who will be happy to answer any questions on the role or the organisation.
We’re committed to equality of opportunity for all and are passionate to ensure that the staff body at uea(su) reflects the diverse student body we serve. We value the unique differences and needs that each of you bring to work every day and whilst we recruit on merit, we particularly welcome applications from groups currently underrepresented in the workforce. You can be yourself here whoever you are, be proud of the work that you do, and build a career in a place that celebrates diversity and reflects society.
Activities and Communities Coordinator in Norwich employer: UEA Students' Union
The Union of UEA Students is an exceptional employer that prioritises inclusivity and community engagement, making it a rewarding place for the Activities and Communities Coordinator role. Located at the University of East Anglia in Norwich, we offer a supportive work culture that values diversity and provides ample opportunities for personal and professional growth. Join us to make a meaningful impact on student life while being part of a team that celebrates unique perspectives and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Activities and Communities Coordinator in Norwich
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like UEA Students' Union and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at UEA Students' Union and let us see your personality shine through!
We think you need these skills to ace Activities and Communities Coordinator in Norwich
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and UEA Students' Union.
Get Familiar with Our Brand:Before applying, take some time to learn about UEA Students' Union and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at UEA Students' Union
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress UEA Students' Union.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which UEA Students' Union will surely appreciate.
