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- Tasks: Support vaccination administration and assist with patient queries in a dynamic healthcare environment.
- Company: Join the Royal Berkshire NHS Foundation Trust, known for its compassionate and resourceful team.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a real difference.
- Why this job: Be part of a proactive team that enhances vaccine access and patient safety.
- Qualifications: Good IT skills, customer service experience, and teamwork abilities are essential.
- Other info: Flexible role with opportunities for growth and development in healthcare.
The predicted salary is between 22000 - 26000 £ per year.
This role will support the administration of the vaccination centre, providing ongoing support for vaccination of staff and patients for COVID-19, Flu, RSV, Pertussis and Travel vaccines. The team are exploring exciting new services all the time and supporting other services across Berkshire, Oxfordshire and Buckinghamshire.
The role involves receiving calls and emails from patients and other hospital departments, screening patient eligibility, creating databases on vaccination activity and stock levels, creating and preparing clinic lists, bookings and arrival management. The role combines some clinical duties and the post-holder will be flexible to support this service, which may include collecting vaccine stock, restocking fridges, cleaning and updating clinical areas and noticeboards. The team often delivers vaccines through a roving model and the post holder will accompany the team walking across the hospital site, delivering vaccinations and giving advice. Clinics are delivered to satellite sites and occasionally in patients’ homes, so the post holder must have a driving licence and access to their own car. The post holder will also need good IT skills and the ability to use multiple Trust systems. Knowledge of MS Excel functions such as basic pivot tables and conditional formatting would be desirable. Attention to detail is important.
Main duties of the job:
- Assist with queries from patients/staff (e.g., vaccine availability and eligibility) using up-to-date Trust guidelines; escalate to senior staff when appropriate
- Send relevant communications to staff/patients when needed
- Update and edit the website with relevant information
- Assist in compiling reports on Trust Vaccination status
- IT support and troubleshooting for IT systems; work with system providers to improve the service
- Handle and capture personal data, ensuring accuracy, timeliness, and confidentiality
- Use of EPR to check admission status and outpatient appointments
- Use initiative and work to meet targets
- Monitor staff/patients observation area post vaccination
- Assist nurses during clinics, roving across the hospital and with administrative duties as required
- Take payments and create invoices
About Us:
Royal Berkshire Hospital is rated by CQC as Good. Our values are Compassionate, Aspirational, Resourceful, Excellent. The Vaccination team is set up to support staff and patients to access vaccinations, helping keep the Trust safe. The team has won awards for patient safety and is recognised for its proactive service and commitment to reducing inequalities in vaccine access.
Person Specification:
Essential:
- Use of Excel for data analysis / IT skills
- Interpersonal skills
- Customer service
- Team work
Desirable:
- Evidence of skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Vaccination Centre Clinical Administrator in Reading employer: UDML College of Engineering, JECRC Founadation, Jaipur
Contact Detail:
UDML College of Engineering, JECRC Founadation, Jaipur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vaccination Centre Clinical Administrator in Reading
✨Tip Number 1
Get to know the team! Reach out to current employees on LinkedIn or through our website. A friendly chat can give you insider info and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be handling queries from patients and staff, being clear and confident in your responses is key. Role-play with a friend to get comfortable.
✨Tip Number 3
Show off your IT skills! Brush up on Excel functions like pivot tables and conditional formatting. You might even want to prepare a quick demo of your skills to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome vaccination team!
We think you need these skills to ace Vaccination Centre Clinical Administrator in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Vaccination Centre Clinical Administrator role. Highlight your relevant experience, especially in admin support and customer service, to show us you’re the perfect fit!
Show Off Your IT Skills: Since good IT skills are essential for this role, don’t forget to mention your proficiency with MS Excel and any other relevant software. We want to see how you can use these tools to help our vaccination team thrive!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at UDML College of Engineering, JECRC Founadation, Jaipur
✨Know Your Vaccination Stuff
Make sure you brush up on the latest vaccination guidelines and eligibility criteria. Familiarise yourself with the different vaccines you'll be discussing, like COVID-19, Flu, and others. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your IT Skills
Since good IT skills are essential for this position, be prepared to discuss your experience with systems like MS Excel. Highlight any specific functions you’re comfortable with, such as pivot tables or conditional formatting, to demonstrate your capability.
✨Demonstrate Your Customer Service Skills
Think of examples where you've provided excellent customer service, especially in a healthcare setting. Be ready to explain how you handle queries and complaints, as well as how you ensure patient confidentiality and data accuracy.
✨Flexibility is Key
This role requires a bit of flexibility, so be prepared to discuss how you can adapt to changing situations. Whether it's supporting nurses during clinics or managing tasks across different sites, showing that you're adaptable will make you stand out.
