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- Tasks: Book appointments, greet patients, and manage telephone triage in a supportive team.
- Company: Florey Sexual Health Clinic, dedicated to providing quality healthcare.
- Benefits: Competitive salary, full-time hours, and a permanent contract.
- Why this job: Make a difference in people's lives while gaining valuable customer service experience.
- Qualifications: GCSEs in English and Maths, plus computer literacy.
- Other info: Ideal for those seeking a dynamic role in a healthcare environment.
The predicted salary is between 22000 - 26000 £ per year.
Job Summary: Band 2 Receptionist at Florey Sexual Health Clinic. Full‑time. Shifts Monday to Friday 07:00–19:00 and Saturday 09:00–13:00.
Responsibilities:
- Book appointments, greet patients and carry out an effective telephone triage booking service.
- Work both individually and within a team.
Qualifications:
- GCSE or equivalent in English and Mathematics.
- Computer literate.
Experience:
- Experience within a customer service setting.
- Experience of note management.
- Previous experience of working with databases and maintaining data quality.
Desirable:
- Reception experience.
- Experience within an NHS administration environment.
- Experience of working with clients of differing healthcare needs.
- Experience of working to tight deadlines.
Job Details:
- Pay: £24,465 per annum.
- Contract: Permanent.
- Working pattern: Full‑time.
- Location: Florey Sexual Health Clinic, 21a Craven Road, Reading, RG1 5LE.
Please refer to the attached Job Description & Person Specification for further details of the role.
Receptionist (Florey Sexual Health Clinic) in Reading employer: UDML College of Engineering, JECRC Founadation, Jaipur
Contact Detail:
UDML College of Engineering, JECRC Founadation, Jaipur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Florey Sexual Health Clinic) in Reading
✨Tip Number 1
Get to know the Florey Sexual Health Clinic! Research their services and values so you can show genuine interest during your interview. This will help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your telephone skills! Since you'll be handling calls and booking appointments, we recommend doing mock calls with friends or family. This will boost your confidence and help us nail that triage booking service.
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you’ve excelled in a similar role. We want to hear how you handled tough situations or made someone's day better—this is key for a receptionist!
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we often have tips and resources available to help you prepare for interviews and land that job!
We think you need these skills to ace Receptionist (Florey Sexual Health Clinic) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role at Florey Sexual Health Clinic!
Show Off Your Communication Skills: As a receptionist, you'll be the first point of contact for patients. Use your application to demonstrate your excellent communication skills, both written and verbal. Let us know how you can make our patients feel welcome!
Be Specific About Your Experience: When detailing your previous roles, focus on specific tasks that relate to the job description. Mention any experience with appointment booking or working in a healthcare setting to catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at UDML College of Engineering, JECRC Founadation, Jaipur
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at the Florey Sexual Health Clinic. Familiarise yourself with booking appointments, greeting patients, and telephone triage. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since experience in customer service is key for this position, prepare examples from your past roles where you've excelled in providing excellent service. Think about situations where you handled difficult customers or went above and beyond to meet their needs. This will demonstrate your ability to thrive in a busy clinic environment.
✨Brush Up on Your IT Skills
As a receptionist, you'll need to be computer literate and comfortable working with databases. Before the interview, practice using common software tools and think about how you've maintained data quality in previous jobs. Being able to discuss your technical skills will give you an edge.
✨Prepare for Teamwork Questions
This role requires both individual and team work, so be ready to discuss your experiences in both settings. Think of examples where you collaborated effectively with colleagues or took initiative when working alone. Highlighting your adaptability will show that you're a great fit for the clinic's dynamic environment.
