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- Tasks: Book appointments, greet patients, and provide excellent customer service.
- Company: Florey Sexual Health Clinic, part of the Royal Berkshire NHS Foundation Trust.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Why this job: Be the friendly face of healthcare and make a difference in people's lives.
- Qualifications: GCSEs in Maths and English; customer service experience preferred.
- Other info: Join a dynamic team in a rewarding role with opportunities for growth.
The predicted salary is between 24000 - 26000 £ per year.
The Florey Sexual Health Clinic is looking for a full-time band 2 Receptionist to join our busy Reception team. Reception is the first point of contact within our busy and extremely sensitive service, and therefore a friendly, unprejudiced, sympathetic, mature attitude with excellent communication and interpersonal skills at all levels is essential for the successful applicant. We are looking for a team player with great communication and excellent customer-service skills and a positive attitude towards work.
Main duties of the job:
- Book appointments and greet patients.
- Carry out an effective telephone triage booking service.
- Work individually and within a team.
- Adapt flexibly to change and remain reliable.
Person Specification
Education: GCSE (or equivalent) or above in Maths and English Language.
Essential Experience:
- Experience within a customer service setting.
- Experience of note management.
- Previous experience of working with databases and maintaining data quality.
Desirable Experience:
- Reception experience.
- Experience within an NHS administration environment.
- Experience of working with clients of differing healthcare needs.
- Experience of working to tight deadlines.
Required: GCSE or equivalent qualification in English and Mathematics, computer literate. Previous NHS experience is not required, but customer-facing experience is desired.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. Applicants must submit Disclosure and Barring Service checks.
Reading sits on the River Thames and provides excellent leisure and shopping facilities. The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
receptionist in Reading employer: UDML College of Engineering, JECRC Founadation, Jaipur
Contact Detail:
UDML College of Engineering, JECRC Founadation, Jaipur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land receptionist in Reading
✨Tip Number 1
Get to know the company! Research the Florey Sexual Health Clinic and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Network like a pro! Connect with current or former employees of the clinic on LinkedIn. They might share insights about the work culture or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and serious about wanting to join our team at the Florey Sexual Health Clinic.
We think you need these skills to ace receptionist in Reading
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and sympathetic side, especially since you'll be the first point of contact for our patients.
Tailor Your Experience: Make sure to highlight any customer service experience you have. Even if it’s not in a healthcare setting, we value skills that demonstrate your ability to communicate effectively and provide excellent service.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UDML College of Engineering, JECRC Founadation, Jaipur
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist at the Florey Sexual Health Clinic. Familiarise yourself with booking appointments, handling telephone triage, and maintaining data quality. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. Prepare examples from your past experiences where you've successfully interacted with customers or handled sensitive situations. This will show that you can maintain a friendly and professional demeanour, which is essential in a healthcare setting.
✨Demonstrate Flexibility and Team Spirit
The job requires adaptability and teamwork. Think of instances where you've worked well in a team or adapted to changes in a fast-paced environment. Highlighting these experiences will show that you're ready to contribute positively to the busy reception team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the clinic's operations, team dynamics, or patient care strategies. This not only shows your interest in the role but also helps you gauge if this is the right fit for you.
