At a Glance
- Tasks: Support patient care by delivering essential portering, mail, and logistics services.
- Company: Join the Royal Berkshire NHS Foundation Trust, dedicated to outstanding patient care.
- Benefits: Enjoy flexible working, generous leave, and a supportive work environment.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Customer service experience and a willingness to learn are essential.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
The predicted salary is between 20400 - 28400 £ per year.
At the Royal Berkshire NHS Foundation Trust, we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community." Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.
The Porters in the Facilities Department undertake the operational delivery of Portering, Mail, Logistics and Waste services within the Trust ensuring that a safe, compliant and quality service is delivered. The role supports both staff and patients in the professional delivery of services that ensure people and items are moved around the Trust, including Theatres, as required to achieve clinical and facilities requirements.
Main duties of the job:
- Provide and assist with the provision of the services described below to a high standard, to assist with the effective operation of the hospital organisation where the aim is patient care.
- Develop and maintain good working relationships with service users, patients, visitors, staff and managers as well as external agencies providing services to the Trust.
- Communicate and act in a positive manner, which will promote the organisation, by maintaining standards being professional compassionate and caring at all times.
- Maintain a high standard of personal dress/uniform, conduct and deportment in keeping with the nature of your duties.
- Attend yearly statutory training, which will include but not be limited to Minimal Handling, Basic Life Support (Resuscitation), Control of Infection, Fire and Health & Safety.
- Attend training courses and development sessions when required, communication and briefing meetings.
Join the Royal Berkshire NHS Trust and be part of an organisation that is dedicated to providing outstanding patient care while fostering a supportive and collaborative work environment. At RBH, you will have the opportunity to grow your career within a forward-thinking trust that values innovation, teamwork, and professional development.
Person specification:
- Education: Evidence of adequate level of education, demonstrate adequate level of literacy and numeracy skills, evidence of willingness to undertake training and development.
- Experience: Customer services experience through professional work undertaken, NHS Experience, Portering or logistic experience, Estates and Facilities Experience.
Staff Benefits:
- Flexible working opportunities and a strong emphasis on your work, life balance.
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service.
- NHS pension scheme.
- Employee Assistance Programme.
- Generous maternity, paternity and adoption leave for eligible staff.
- On-site nursery (based at RBH).
- Full educational library services.
- Cycle to work scheme, lockable storage for cycles.
- Bus to work scheme.
- Excellent rail and bus links.
- A huge range of Health Service Discounts at hundreds of big brands.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.
Porters in Reading employer: UDML College of Engineering, JECRC Founadation, Jaipur
Contact Detail:
UDML College of Engineering, JECRC Founadation, Jaipur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porters in Reading
✨Tip Number 1
Get to know the Royal Berkshire NHS Foundation Trust! Research their values and mission, and think about how your own experiences align with their commitment to outstanding patient care. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated compassion, teamwork, and resourcefulness. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll be able to track your progress easily through our system.
We think you need these skills to ace Porters in Reading
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and strengths that make you a great fit for the Porter role.
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in the job description. Highlight any relevant customer service or portering experience you have, as this will show us you understand the role and its importance.
Keep It Professional: While we love a bit of personality, remember to maintain a professional tone throughout your application. This includes using proper grammar and spelling, as it reflects your attention to detail and commitment to quality.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures that your application is processed smoothly and allows us to keep track of all candidates effectively. We can’t wait to hear from you!
How to prepare for a job interview at UDML College of Engineering, JECRC Founadation, Jaipur
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at the Royal Berkshire NHS Foundation Trust. Familiarise yourself with the importance of patient care and how your role supports this. Being able to discuss specific duties and how you can contribute will impress the interviewers.
✨Showcase Your Customer Service Skills
Since the role involves interacting with patients, staff, and visitors, be ready to share examples of your customer service experience. Highlight situations where you've demonstrated compassion and professionalism, as these qualities align perfectly with the Trust's values.
✨Dress the Part
First impressions matter! Make sure you dress appropriately for the interview, reflecting the professional standards expected in a healthcare environment. A neat appearance shows that you take the opportunity seriously and respect the organisation's ethos.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about training opportunities or how the team collaborates to ensure high-quality service delivery. Asking insightful questions shows your genuine interest in the role and the Trust's mission.