Healthcare Assistant - Townlands Hospital (Fixed Term 12 Months)

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Job Summary

Band 3 Healthcare Assistant (ENT Outpatients) – Townlands Memorial Hospital, Henley-on-Thames

This is a fixed-term post for 12 months to cover maternity leave. An exciting opportunity has arisen for a Band 3 Healthcare Assistant to join our small, friendly team in ENT outpatients. We are looking for motivated and enthusiastic individuals who have an interest in starting a career in healthcare and would like to gain highly sought after NHS experience in an outpatient hospital setting. A caring nature, good communication skills and a willingness to learn and develop are essential.

Our service is mainly based at Townlands Memorial Hospital in Henley-on-Thames – the successful candidate would be expected to support activity cross‑sites (Henley-on-Thames and RBH Reading).

Main duties of the job

• Acting always in the patient\’s best interests.
• Protecting and maintaining the patient\’s privacy and dignity at all times.
• Providing individualised care for a diverse group of patients respecting personal beliefs and preferences.
• Alert the Registered Practitioner and/or Department Manager to any change or concern relating to the welfare of the patient in a timely manner.
• Undertake specific clinical skills relevant to clinical area following training and assessment of competence e.g. performing venepuncture, ECG, clinical devices decontamination and escorting patients.
• Provides enhanced levels of care to patients requiring additional supervision and support to ensure their personal safety and wellbeing needs are met.

About Us

Henley-on-Thames and Reading both sit on the river Thames and are served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Henley-on-Thames and Reading are wonderful places to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our \”CARE\” values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Details

• Date posted: 10 December 2025
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £24,937 to £26,598 a year
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full‑time
• Reference number: 193-7614685PCG
• Job locations: Townlands Memorial Hospital, York Road, Henley-on-Thames and Reading, RG9 2DR

Job Description

Please refer to the attached Job Description and Person Specification for further details of the role. Please note we are currently recruiting candidates who are able to work full‑time (37.5 hours per week) on a rota basis, 5 days a week on day shifts.

Person Specification

Experience

Desirable: Previous care experience

Essential Skills

• Demonstrates the ability to communicate clearly and effectively
• Demonstrates the ability to place the patient at the centre of care
• Information technology literate

Essential Education

• Able to evidence a general level of education

Desirable Education

• Care Certificate
• QCF level 3 in Health or Health and Social Care
• T‑Level in Health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Royal Berkshire NHS Foundation Trust

Address: Townlands Memorial Hospital, York Road, Henley-on-Thames and Reading, RG9 2DR

Employer\’s website: https://www.royalberkshire.nhs.uk/ (Opens in a new tab)