At a Glance
- Tasks: Lead the RLB Café, managing daily operations and a team of catering assistants.
- Company: Join a vibrant team at the University of Plymouth's bustling campus.
- Benefits: Enjoy a flexible work schedule and gain valuable management experience.
- Other info: Annualised hours contract with opportunities for personal growth.
- Why this job: Make a difference in student life while honing your leadership skills.
- Qualifications: Experience in catering or retail, with strong customer service and communication skills.
The predicted salary is between 22950 - 28050 £ per year.
We are looking to recruit an individual to an Enhanced Unit lead role based in the RLB Café in the heart of the University of Plymouth’s thriving campus.
This is a fantastic opportunity for a motivated individual to join the company and take on the running of one of the biggest on campus.
You will be responsible for the day-to-day operations of the unit as well as line management responsibility of the catering assistants and chef within it.
With experience of working in a catering or retail environment, you will drive sales in line with the business plan and lead the unit in a calm and positive way whilst providing exceptional customer service.
You will have experience of working in a customer service environment, and have routine administration and financial understanding.
A customer-focused mind-set is essential and a drive to deliver on and exceed students, staff and visitor’s expectations.
A flexible approach to hours and work is essential, as is adaptability and the ability, whilst maintaining high standards at all times.
- This is an annualised hours contract, with the normal working pattern of 37 hours a week Monday-Friday during term-time.
You will be expected to complete 1480 hours across a 12 month period.
Key Requirements
- Effective verbal and written communication skills
- Experience in managing other staff members
- Able to work alone or as part of a team
- Ability to cope under pressure, in a calm and efficient manner
- Previous sales experience in a similar environment
- Good interpersonal skills
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Unit Lead in Plymouth employer: UCSP Ltd
Joining the RLB Café as an Enhanced Unit Lead offers a unique opportunity to thrive in a vibrant university setting, where you will lead a dynamic team and ensure exceptional service for students and staff alike. Our supportive work culture prioritises employee growth, providing training and development opportunities that empower you to excel in your role. With a focus on collaboration and a commitment to high standards, this position not only promises a rewarding career but also a chance to make a meaningful impact within the university community.
