We are seeking a reliable, customer-focused Customer Services Assistant to join our Reception team on a part-time basis,
Reception is a critical frontline service within the College, playing a key role in shaping first impressions and maintaining a safe, welcoming and well-organised campus environment.
The postholder will provide a professional, calm and approachable first point of contact for students, staff, visitors and contractors, ensuring enquiries are handled efficiently and in line with College policies and procedures.
The role requires a high level of professionalism, discretion and resilience, particularly when responding to competing demands. The postholder will be expected to communicate clearly and effectively across multiple channels, work confidently with College systems, and exercise sound judgement when escalating issues to the appropriate teams.
The successful candidate will enjoy working as part of a wider team, while also being confident working independently during quieter periods.
#J-18808-Ljbffr
Customer Services Assistant - Reception in Taunton employer: UCS College Group
As a pivotal part of our educational mission, we offer a unique opportunity for passionate individuals to contribute to the governance of our institutions. Our inclusive work culture values diverse perspectives and experiences, fostering an environment where your voice can truly make a difference in shaping the future of education in our region. With a commitment to professional growth and community engagement, joining our Board of Governors means being part of a dedicated team that prioritises excellence and innovation in education.
