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- Tasks: Lead and grow key employer accounts while ensuring a high-quality experience.
- Company: UCS College Group, committed to equality and diversity.
- Benefits: Generous pension, competitive holidays, hybrid working, and discounts on top retailers.
- Why this job: Make a real impact by building strong partnerships and driving growth.
- Qualifications: Customer-centric mindset with a passion for relationship building.
- Other info: Dynamic role with excellent career development opportunities.
To lead the management and growth of key employer accounts across UCS College Group, ensuring every partner receives a proactive, high-quality, and value-driven experience. The Account Lead is responsible for maintaining strong, long-term relationships with strategic and high-value employers, ensuring their needs are met through effective coordination, tailored solutions, and a deep understanding of their workforce priorities.
The postholder will focus on retaining and growing existing business, identifying cross-sell and up-sell opportunities across Apprenticeships, Skills Bootcamps, and commercial training. They will ensure that all employer interactions are managed with professionalism and care, strengthening loyalty and driving repeat business.
Working closely with the Relationship Manager, Skills Partnership, and Customer Insight teams, the Account Lead will use data, feedback, and market intelligence to shape account plans, monitor performance, and deliver measurable impact. This is a commercially focused and relationship-led role within the Future Skills & Growth Team, ideal for a motivated and customer-centric professional who thrives on building partnerships, achieving growth, and representing UCS College Group with confidence and credibility.
UCS offer a range of fantastic employee benefits including:
- Generous pension scheme
- Competitive holiday entitlement
- Dedicated CPD days
- 2 wellbeing days
- 2-week Christmas closure
- Opportunities for hybrid working
- On-site discounted gym
- Free parking
- UCS College Group Extra discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more!
UCS College Group is committed to equality, diversity and inclusion and welcomes applicants from all backgrounds and communities. We are also a disability confident employer and we will do all we can to help with your application. Please let us know if you need to request reasonable adjustments. We encourage everyone to apply who wishes to and we believe that everyone should have an equal opportunity.
Account Lead in Taunton employer: UCS College Group
Contact Detail:
UCS College Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Lead in Taunton
✨Tip Number 1
Network like a pro! Reach out to current employees at UCS College Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Account Lead role.
✨Tip Number 2
Prepare for the interview by researching UCS College Group's values and recent projects. We want to see that you understand our mission and how you can contribute to the growth of our employer accounts.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share specific examples of how you've successfully managed client relationships in the past. We love hearing about your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the UCS College Group team.
We think you need these skills to ace Account Lead in Taunton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Account Lead. We want to see how you can bring value to our employer accounts, so don’t hold back on showcasing your relevant achievements!
Showcase Your Relationship Skills: Since this role is all about building strong partnerships, let us know about your experience in managing client relationships. Share specific examples where you’ve successfully retained or grown business with key accounts – we love a good success story!
Be Data-Driven: We’re looking for someone who can use data to shape account plans and monitor performance. In your application, mention any experience you have with using data or market intelligence to drive decisions and deliver results. It’ll show us you’re ready to make an impact!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about UCS College Group and what we stand for.
How to prepare for a job interview at UCS College Group
✨Know Your Accounts
Before the interview, dive deep into the key employer accounts you'll be managing. Understand their business models, workforce priorities, and any recent news or changes. This will help you demonstrate your proactive approach and show that you're genuinely interested in their success.
✨Showcase Relationship Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your ability to create tailored solutions and drive loyalty among partners.
✨Data-Driven Decision Making
Familiarise yourself with how data and market intelligence can shape account plans. Be ready to discuss how you've used data in the past to monitor performance and deliver measurable impact. This will show your potential employer that you can leverage insights for growth.
✨Emphasise Customer-Centric Mindset
Demonstrate your customer-centric approach by discussing how you prioritise client needs and feedback. Share specific instances where you've gone above and beyond to ensure a high-quality experience for partners, reinforcing your fit for this role.
