Student Experience Officer

Student Experience Officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead student clubs, promote personal growth, and coordinate wellbeing support.
  • Company: Cannington College, a vibrant community focused on student experience.
  • Benefits: Generous pension, holiday entitlement, hybrid working, and discounts at top retailers.
  • Why this job: Make a real difference in students' lives while developing your leadership skills.
  • Qualifications: Passion for student engagement and experience in mentoring or support roles.
  • Other info: Join a supportive team in an outstanding residential environment with great career growth.

The predicted salary is between 36000 - 60000 £ per year.

Based at Cannington College, the Student Experience Officer will lead the development and delivery of student-led clubs and societies, working closely with the Students' Union to ensure all learners across UCS College Group have equitable access to enriching opportunities that promote personal growth, leadership, and community engagement.

The college Residential provision provides accommodation for students aged 16+ studying across any of our College Group. The College's primary student accommodation is based at the Cannington campus and consists of 211 beds.

The role includes:

  • Coordinating college Student Experience opportunities and EDI initiatives
  • Supervising the Students' Union space to promote a safe and inclusive environment
  • Providing tailored wellbeing mentoring to support individual student needs
  • Coordinating and monitoring the wellbeing of the College's residential learners with a specific focus on the under 18 provision
  • Providing support to all students in residential accommodation and working with students to mentor, self-assess, agree targets and review progress
  • Planning and delivering a diverse range of enrichment activities that add value to the residential experience

The working pattern for this post will be 4 working days, followed by 4 rest days. The shift will begin at 09:00 and finish at 20:40 with one hour lunch.

The Student Experience Team at Cannington interviews and allocates residential places to students. They provide 24/7 support for residential students with issues ranging from accommodation queries to student wellbeing, entertainment and enrichment. The team's primary responsibility is the safeguarding of residential students.

The residential provision was inspected by Ofsted under the Further Education Residential Accommodation: National Minimum Standards in October 2022 and awarded Outstanding overall.

Benefits include:

  • Generous pension scheme
  • Competitive holiday entitlement
  • Dedicated CPD days
  • 2 wellbeing days
  • 2-week Christmas closure
  • Opportunities for hybrid working
  • On-site discounted gym
  • Free parking
  • UCS College Group Extra discount package, including top retailers, supermarkets, holidays, entertainment packages and much more!

Student Experience Officer employer: UCS College Group

UCS College Group is an exceptional employer that prioritises the personal and professional growth of its staff, particularly in the role of Student Experience Officer at Cannington College. With a strong commitment to student wellbeing and community engagement, employees benefit from a supportive work culture, generous pension schemes, competitive holiday entitlements, and dedicated CPD days. The college's outstanding residential provision and focus on inclusivity create a vibrant environment where staff can thrive while making a meaningful impact on students' lives.
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Contact Detail:

UCS College Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Experience Officer

✨Tip Number 1

Network like a pro! Reach out to current or former Student Experience Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can really give you an edge!

✨Tip Number 2

Show your passion for student engagement! When you get the chance to chat with interviewers, share your ideas for clubs and societies that could enhance the student experience. This will demonstrate your commitment to the role and the students.

✨Tip Number 3

Prepare for situational questions! Think about scenarios where you've supported students or led initiatives in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the UCS College Group community.

We think you need these skills to ace Student Experience Officer

Leadership Skills
Communication Skills
Mentoring
Wellbeing Support
Event Planning
Community Engagement
Safeguarding
Inclusivity Initiatives
Student Support
Collaboration
Problem-Solving Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for student engagement and community building shine through. We want to see how much you care about creating enriching experiences for students!

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in leading clubs or societies. We love seeing how your background aligns with the role of Student Experience Officer at Cannington College.

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences related to student wellbeing and support.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at UCS College Group.

How to prepare for a job interview at UCS College Group

✨Know Your Stuff

Make sure you understand the role of a Student Experience Officer inside out. Familiarise yourself with the responsibilities, especially around student-led clubs and societies, and how they contribute to personal growth and community engagement. This will help you answer questions confidently and show your genuine interest in the position.

✨Showcase Your Passion for Student Wellbeing

Be prepared to discuss your ideas on promoting wellbeing and inclusivity among students. Think about specific initiatives or activities you've been involved in before that align with the college's values. Sharing personal experiences can really make you stand out as someone who genuinely cares about student welfare.

✨Engage with the Interviewers

Interviews are a two-way street! Prepare some thoughtful questions about the college's approach to student engagement and support. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you. Plus, it gives you a chance to demonstrate your communication skills.

✨Demonstrate Leadership Skills

Since the role involves mentoring and leading student initiatives, be ready to share examples of how you've successfully led projects or teams in the past. Highlight your ability to motivate others and create a positive atmosphere, which is crucial for fostering a vibrant student community.

Student Experience Officer
UCS College Group
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