At a Glance
- Tasks: Support the College with efficient admin processes and excellent customer service.
- Company: Join a supportive college environment that values diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous pension, and wellbeing days.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Gain valuable experience while working part-time in a dynamic team.
- Qualifications: Confident communicator with Microsoft 365 skills and teamwork ability.
The predicted salary is between 12469 - 12469 £ per year.
We are seeking someone who takes pride in providing an accurate, effective and efficient administrative service, has a positive attitude and can work both independently and as part of a team. The post holder will be engaged in ensuring efficient and effective administration processes are utilised to support the College, working closely with the Executive Assistant, Senior Administrator and the college admin team.
Responsibilities
- Ensure efficient and effective administration processes are utilised to support the College.
- Work closely with the Executive Assistant, Senior Administrator and the college admin team.
- Provide excellent customer service internally and externally to represent the College.
Requirements
- Confidence in all forms of communication.
- Proficiency in the use of Microsoft 365 (Teams, Outlook, Word, Excel, etc.).
- Ability to work independently and as part of a team.
- Part‑time role: 18.5 hours per week.
Salary and Working Hours
- £12,469 per annum (Actual)
- £24,938 per annum (FTE, Scale 2)
- Plus 20.3% Employer pension contribution
- Contractual hours: 18.5 per week
- Preferred working pattern: 08:30‑12:15 Monday‑Thursday, 08:30‑12:00 Friday (other arrangements may be considered; please indicate preferred pattern in your personal statement).
Benefits
- Generous pension scheme
- Competitive holiday entitlement
- Dedicated CPD days
- 2 wellbeing days
- 2‑week Christmas closure
- On‑site discounted gym
- Free parking
- Discount platform
- Employee Assistance Programme
Equality & Diversity
UCS College Group is committed to equality, diversity and inclusion and welcomes applicants from all backgrounds and communities. We are a disability‑confident employer and will do all we can to help with your application. Please let us know if you need to request reasonable adjustments. We encourage everyone to apply who wishes to and we believe that everyone should have an equal opportunity.
Administrative Assistant (Part time, 18.5 hours) in Bridgwater employer: UCS College Group
UCS College Group is an excellent employer, offering a supportive and inclusive work environment where employees can thrive. With generous benefits such as a competitive pension scheme, dedicated CPD days, and a focus on wellbeing, staff are encouraged to grow both personally and professionally. Located in a vibrant community, the college fosters a culture of collaboration and respect, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant (Part time, 18.5 hours) in Bridgwater
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like UCS College Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at UCS College Group and let us see your personality shine through!
We think you need these skills to ace Administrative Assistant (Part time, 18.5 hours) in Bridgwater
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and UCS College Group.
Get Familiar with Our Brand:Before applying, take some time to learn about UCS College Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at UCS College Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress UCS College Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which UCS College Group will surely appreciate.
