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- Tasks: Lead and grow key employer accounts while ensuring a top-notch experience.
- Company: UCS College Group, committed to equality and diversity.
- Benefits: Generous pension, competitive holidays, hybrid working, and discounts on top retailers.
- Why this job: Make a real impact by building strong partnerships and driving growth.
- Qualifications: Customer-centric mindset with a passion for relationship-building.
- Other info: Dynamic role with excellent career development opportunities.
The predicted salary is between 29226 - 31139 £ per year.
To lead the management and growth of key employer accounts across UCS College Group, ensuring every partner receives a proactive, high-quality, and value-driven experience. The Account Lead is responsible for maintaining strong, long-term relationships with strategic and high-value employers, ensuring their needs are met through effective coordination, tailored solutions, and a deep understanding of their workforce priorities.
Salary: £29,226 - £31,139 per annum Plus 20.3% Employer pension Contribution
Full time working: 37 hrs pw.
Responsibilities:
- The postholder will focus on retaining and growing existing business, identifying cross-sell and up-sell opportunities across Apprenticeships, Skills Bootcamps, and commercial training.
- They will ensure that all employer interactions are managed with professionalism and care, strengthening loyalty and driving repeat business.
- Working closely with the Relationship Manager, Skills Partnership, and Customer Insight teams, the Account Lead will use data, feedback, and market intelligence to shape account plans, monitor performance, and deliver measurable impact.
This is a commercially focused and relationship-led role within the Future Skills & Growth Team, ideal for a motivated and customer-centric professional who thrives on building partnerships, achieving growth, and representing UCS College Group with confidence and credibility.
Benefits:
- Generous pension scheme
- Competitive holiday entitlement
- Dedicated CPD days
- 2 wellbeing days
- 2-week Christmas closure
- Opportunities for hybrid working
- On-site discounted gym
- Free parking
- UCS College Group Extra discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more!
Equality, Diversity and Inclusion:
UCS College Group is committed to equality, diversity and inclusion and welcomes applicants from all backgrounds and communities. We are also a disability confident employer and we will do all we can to help with your application. Please let us know if you need to request reasonable adjustments. We encourage everyone to apply who wishes to and we believe that everyone should have an equal opportunity.
Account Lead employer: UCS College Group
Contact Detail:
UCS College Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Lead
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Account Lead role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show them you understand their mission and how you can contribute to their growth. Tailor your answers to highlight your experience in managing employer accounts and building strong relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you're the perfect fit for the Account Lead position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your enthusiasm for joining UCS College Group. Plus, it’s super easy!
We think you need these skills to ace Account Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Lead role. Highlight your experience in managing employer accounts and building strong relationships, as this is key to what we’re looking for.
Showcase Your Skills: Don’t forget to emphasise your customer-centric approach and any relevant data-driven successes. We want to see how you’ve used insights to drive growth and improve partnerships in your previous roles.
Be Professional Yet Personable: While professionalism is crucial, we also value a friendly tone. Let your personality shine through in your application – we’re looking for someone who can connect with our partners and represent us confidently.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at UCS College Group
✨Know Your Accounts
Before the interview, dive deep into the employer accounts you'll be managing. Understand their business models, workforce priorities, and any recent news or changes. This will not only show your interest but also help you tailor your responses to demonstrate how you can meet their specific needs.
✨Showcase Relationship Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to foster loyalty and drive repeat business.
✨Data-Driven Decision Making
Since the role involves using data and market intelligence, be ready to discuss how you've used data to shape account plans or improve performance in past positions. Bring specific metrics or outcomes to the table to illustrate your impact.
✨Emphasise Customer-Centric Approach
Demonstrate your understanding of a customer-centric approach by discussing how you've tailored solutions to meet client needs. Be prepared to share stories that highlight your proactive attitude and commitment to delivering high-quality experiences.
