Donor Relations Manager

As Donor Relations Manager you will join a supportive and dynamic Donor Relations team, which sits as part of our wider Alumni and Supporter Experience function.

The team works closely with colleagues across Advancement to build exceptional relationships with a broad range of impactful donors and is responsible for delivering an innovative gold-standard donor experience that attracts, engages and retains supporters in both the UK and overseas. This includes meaningful acknowledgment, reporting on the impact of gifts, naming and recognition, and other bespoke engagement and stewardship activity (including digital) to deepen our donors’ relationship with UCL and the areas they support.

We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro-rata).

This role is eligible for hybrid working with a minimum of 20% on site.

To excel in the role, you will be a collaborative, enthusiastic and self-starting team player, with the ability to build relationships at all levels. You will have a strong understanding of the importance of stewardship and its role in successful relationship management, and of delivering an exceptional customer experience. You will also be experienced in managing multiple priorities as part of a wider team.

We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit to find out more.

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)

• Additional 5 days’ annual leave purchase scheme

• Defined benefit career average revalued earnings pension scheme (CARE)

• Cycle to work scheme and season ticket loan

• Immigration loan

• Relocation scheme for certain posts

• On-Site nursery

• On-site gym

• Enhanced maternity, paternity and adoption pay

• Employee assistance programme: Staff Support Service

• Discounted medical insurance

Our commitment to EDI

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

Available documents

To find out more about the role, please contact Jess Burrell, Head of Donor Relations by email