Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a major transformation programme to enhance timetabling and student services.
- Company: Join UCL, one of the world's top universities, in a dynamic change team.
- Benefits: Hybrid working, competitive salary, and the chance to shape student experiences.
- Why this job: Make a real impact on student services and collaborate with senior leaders.
- Qualifications: 5+ years in timetabling transformation and strong service improvement skills.
- Other info: Opportunity for career growth in a supportive, innovative environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Bidborough House, London (Hybrid)
Grade: 9
Department: Strategic Change
About the Role
Are you driven by the challenge of delivering large‑scale transformation that improves services for students and staff? UCL is seeking a Transformation Manager (Timetabling) to lead the mobilisation and early delivery of a major programme focused on transforming our timetabling capabilities and wider student services. In this pivotal role, you will bring structure, pace, and clarity to a complex, multi‑stakeholder programme. Working closely with senior leaders, academics, student services teams, IT partners, and external delivery experts, you will turn strategic ambitions into actionable plans that enable better experiences and outcomes for our students. You will shape future service models, coordinate cross‑institutional delivery efforts, and embed strong governance and programme discipline to ensure momentum from day one.
What You Will Do
- Lead Transformation: Define, shape, and lead the mobilisation of UCL's Timetabling Transformation programme, ensuring alignment to institutional strategy and student experience priorities.
- Drive Delivery: Oversee planning, risks, dependencies, and benefits tracking across student services transformation initiatives, ensuring delivery teams are supported and focused.
- Manage Stakeholders: Build trusted relationships with Directors, Vice‑Deans, Faculty Managers, ISD, Registry teams, and academic departments to secure alignment and commitment.
- Improve Services: Lead co‑design of improved processes, services, and student journeys using data, service design principles, and digital opportunities.
- Enable Change: Embed strong change management, communications, and organisational readiness approaches to support new ways of working.
- Lead Teams: Line manage Transformation Project Manager(s) and provide direction, coaching, and standards for cross‑functional project staff.
About You
We are looking for someone with:
- Significant experience (5+ years) delivering timetabling transformation in a university setting.
- Strong background in service improvement, operating model design, or organisational change.
- Experience leading multi‑project portfolios and directing delivery teams.
- Proven ability to influence senior leaders and bring alignment across diverse groups.
- Excellent communication, analytical, and problem‑solving skills.
- A collaborative, proactive approach and confidence working in complex environments.
Desirable: experience improving student services or educational administration.
Why Join Us?
You will be joining UCL's Strategic Change function - a team dedicated to delivering high‑impact initiatives that shape the future of student and colleague experiences across one of the world's top universities. This role offers the chance to lead a major transformation programme from the ground up, working with senior leaders and expert teams to deliver tangible improvements at scale.
Transformation Manager (Timetabling) employer: UCL
Contact Detail:
UCL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Manager (Timetabling)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at UCL or similar institutions. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to transformation management. Think about how your experience aligns with their needs, especially around timetabling and service improvement.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and managed stakeholders in previous roles. They want to see your ability to drive change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at UCL.
We think you need these skills to ace Transformation Manager (Timetabling)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in timetabling transformation. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Impact: When detailing your past roles, focus on the outcomes of your work. Use metrics and examples to illustrate how you’ve improved services or processes. We love seeing tangible results that demonstrate your ability to drive change!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can connect with diverse stakeholders, so a bit of your unique voice can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and helps us keep track of all applicants efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at UCL
✨Know Your Transformation Stuff
Make sure you brush up on your knowledge of timetabling transformation and service improvement. Be ready to discuss specific examples from your past experience that demonstrate your ability to lead large-scale changes in a university setting.
✨Stakeholder Engagement is Key
Prepare to talk about how you've built relationships with senior leaders and diverse teams in previous roles. Think of concrete examples where you successfully influenced stakeholders and secured their commitment to a project.
✨Showcase Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your analytical approach to problem-solving, especially in complex environments. Highlight how you’ve used data and service design principles to improve processes.
✨Demonstrate Your Leadership Style
As a Transformation Manager, you'll be leading teams. Share your leadership philosophy and provide examples of how you've coached and directed project staff in the past. Emphasise your collaborative and proactive approach to managing change.
