At a Glance
- Tasks: Lead technology transformation and design innovative operating models at a top university.
- Company: Join University College London, a globally renowned institution shaping the future of technology.
- Benefits: Enjoy a competitive salary, 41 days holiday, and excellent employee support programmes.
- Other info: Diverse and inclusive workplace with opportunities for international applicants.
- Why this job: Make a real impact on technology services that enhance education and research.
- Qualifications: Proven experience in leading large-scale technology transformations and advising senior executives.
The predicted salary is between 60000 - 80000 £ per year.
About us
Shape the Future of Technology at One of the World's Leading Universities.
At University College London, we believe technology is a powerful enabler of world‑changing research, exceptional education and an outstanding student experience.
As we embark on an ambitious technology transformation programme, we are seeking an exceptional Senior Technology Lead to work directly with our Chief Information Officer (CIO) and senior leadership team to redefine how technology services are delivered across UCL.
This is a rare opportunity to influence the future direction of technology within a globally renowned institution, leading the design of modern operating models, organisational structures and service delivery approaches that will support UCL's strategic ambitions for years to come.
About the role
- Strategic Leadership
- Develop and lead a future‑state technology operating model for UCL.
- Create a strategic roadmap for technology and organisational transformation.
- Advise the CIO and leadership team on technology strategy, organisational effectiveness and service improvement.
- Transformation & Organisational Design
- Lead reviews of technology services, structures and operating models.
- Design future organisational structures, capabilities and governance arrangements.
- Support the integration, alignment and potential consolidation of technology teams and services.
- Service Excellence
- Improve technology service delivery, user experience and operational performance.
- Simplify processes and reduce organisational complexity.
- Identify opportunities to increase efficiency, resilience and value for money.
- Stakeholder Engagement
- Build strong relationships with senior leaders across UCL.
- Influence and support complex change programmes.
- Produce high‑quality recommendations, reports and presentations for executive audiences and governance bodies.
About you
You are a strategic technology leader with a track record of delivering large‑scale transformation in complex environments.
You will bring
Essential Experience
- Significant experience leading technology transformation and organisational change programmes.
- Proven success developing and implementing technology operating models and service redesign initiatives.
- Experience designing and delivering transformation roadmaps across large organisations.
- Strong understanding of technology governance, service management and organisational effectiveness.
- Experience advising senior executives and influencing strategic decision‑making.
- Demonstrable success improving service performance, operational efficiency and value for money.
- Outstanding stakeholder management and communication skills.
- Ability to navigate complexity, ambiguity and organisational change with confidence.
Desirable Experience
- Experience within higher education, research‑intensive institutions or similarly complex public‑sector environments.
- Technology consulting or digital transformation advisory experience.
- Experience supporting organisational restructuring, mergers or service integration programmes.
- Professional certifications such as ITIL, TOGAF, MSP, PRINCE2, Agile or Lean Six Sigma.
What we offer
Salary for this role is £120k‑£150k. Appointment will depend on experience.
- 41 days holiday (27 days annual leave, 8 bank holiday and 6 closure days)
- Additional 5 days annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On‑site nursery
- On‑site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
- Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
This role meets the requirements for a Skilled Worker certificate of sponsorship or Global Talent visa under UK Visas and Immigration legislation.
UCL welcomes applications from international applicants who require a visa.
We will consider applications to work on a part‑time, flexible, and job share basis wherever possible.
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