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- Tasks: Support student wellbeing and coordinate essential services across UCL's campuses.
- Company: UCL, a leading university dedicated to enhancing student experiences.
- Benefits: 41 days holiday, competitive salary, and a supportive work environment.
- Why this job: Make a real difference in students' lives and foster a sense of community.
- Qualifications: Knowledge of student welfare, excellent communication, and interpersonal skills.
- Other info: Flexible hybrid working and opportunities for professional growth.
The predicted salary is between 43981 - 52586 £ per year.
About us
Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL's 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience. UCL Student Support and Wellbeing Services (SSWS) provides information, advice and welfare support for all registered students, including delivery of related student events. UCL aims to extend its rich on-campus student experience and high standard support provision. We believe that a focus on each and every student, alongside building a diverse and engaged community, is vital to helping students have quality student life and achieve their full potential at UCL and beyond.
About the role
The work of the Student Support and Wellbeing Co-ordinator will be coordinated through Student Support and Wellbeing and required to work across UCL's campuses. The postholder will support students primarily on the Bloomsbury and UCL East campuses, working alongside colleagues across UCL to strengthen the local support provision and facilitate effective connection with students. The postholder will be required to work on campus and be flexible to work from various UCL sites as and when required. The Student Support and Wellbeing Co-ordinator will complement the work of mental health and disability advisers, student advisers, teaching and learning staff, and peer support programmes which are available locally. This post will be integral in helping to foster a sense of community and belonging across our campuses. The postholder will provide key administrative support to the Student Support and Wellbeing Team. This includes responding to Student Enquiries, answering the telephone, booking appointments, sharing key information and coordinating projects. The postholder will provide advice, liaise with services and UCL staff to ensure support for disabled students and prospective students and those who may be affected by wellbeing and/or mental health conditions. This role will be fixed-term until 30 October 2026 in the first instance.
About you
Applicants must be knowledgeable in issues relating to student welfare and community support services and must have an understanding of the UK higher education sector, UK disability legislation, Disabled Students Allowance (DSA) and confidentiality and data protection issues. You will have excellent communication skills, both verbal and written, together with excellent interpersonal skills, with the ability to liaise with a diverse range of people. You must be effective in prioritising tasks whilst managing a demanding workload and be able to remain calm under pressure, for example when dealing with challenging and stressful situations.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits.
Student Support and Wellbeing Co-ordinator in London employer: UCL
Contact Detail:
UCL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support and Wellbeing Co-ordinator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UCL through LinkedIn or other platforms. A friendly chat can give us insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by researching UCL's values and recent initiatives in student support. We want to see how you can contribute to their mission, so tailor your answers to reflect that!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with a diverse range of people, we suggest doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the UCL community.
We think you need these skills to ace Student Support and Wellbeing Co-ordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Support and Wellbeing Co-ordinator. We want to see how you can contribute to our mission at UCL!
Showcase Your Communication Skills: Since this role involves a lot of interaction with students and staff, it's crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language to convey your points effectively.
Highlight Relevant Experience: Don’t forget to mention any previous experience related to student welfare or community support services. We love seeing how your background can help us enhance the student experience at UCL.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at UCL
✨Know Your Stuff
Make sure you brush up on your knowledge about student welfare and community support services. Familiarise yourself with UK higher education sector specifics, including disability legislation and the Disabled Students Allowance (DSA). This will show that you're not just interested in the role but also understand the context in which you'll be working.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication skills, prepare to demonstrate these during the interview. Think of examples where you've effectively communicated with diverse groups or handled challenging situations. Practising your responses can help you articulate your thoughts clearly.
✨Prioritisation is Key
The job involves managing a demanding workload, so be ready to discuss how you prioritise tasks. Share specific strategies you use to stay organised and calm under pressure. This will highlight your ability to handle the responsibilities of the role effectively.
✨Connect with the Community
This position is all about fostering a sense of community and belonging. Be prepared to talk about your ideas for engaging with students and enhancing their experience. Showing that you have a genuine interest in building relationships and supporting students will set you apart from other candidates.