Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage service partner contracts for student accommodation, ensuring top-notch building services.
- Company: Join a prestigious university committed to enhancing student experiences.
- Benefits: 41 days holiday, pension scheme, gym access, and employee support services.
- Why this job: Make a real impact on student living while developing your leadership skills.
- Qualifications: Experience in engineering maintenance and managing teams across multiple sites.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 55000 - 65000 £ per year.
In the job of Contract and Technical Services Manager - Student Accommodation, you will provide strategic and operational leadership for the management of service partner contracts across the student accommodation estate. You'll ensure the delivery of safe, compliant, reliable, and sustainable building services that support an outstanding student residential experience while protecting and enhancing the long-term value of the University's estate assets.
You will lead the commercial and operational management of service partners responsible for specialist building services, ensuring the effective delivery of planned and reactive maintenance, statutory compliance, and lifecycle infrastructure improvement programmes. Through robust contract governance, performance management, and financial oversight, you'll ensure services are delivered in line with agreed contractual standards, budgetary controls, and the University's operational objectives.
You will also provide leadership to internal teams and external partners, fostering a collaborative culture focused on service excellence, continuous improvement, and effective risk management. You will ensure that contract performance, operational delivery, and financial performance are effectively monitored, reported, and continuously improved to support both the student experience and the strategic objectives of the accommodation portfolio.
Things you'll need in order to do this job include:
- Extensive experience managing engineering maintenance services within a complex property portfolio
- Experience of managing a small but specialist team across multiple buildings
- Experience of working with a CAFM system, demonstrating ability to review and extract data showing key trends
- Strong understanding of building services systems and statutory compliance requirements
- Experience of Managing Tier One and Tier Two Services Partners and outsourced service delivery arrangements
- Experience working within and across large, multi-site organisations
As well as the exciting opportunities this role presents, we also offer some great benefits:
- 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Relocation scheme for certain posts
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion: As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
Contract and Technical services Manager - Student Accommodation in London employer: UCL
Contact Detail:
UCL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract and Technical services Manager - Student Accommodation in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in managing engineering maintenance services and working with service partners. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re the best candidate for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our opportunities.
We think you need these skills to ace Contract and Technical services Manager - Student Accommodation in London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. We want to see how your experience aligns with what they're looking for, so make sure to highlight those key points in your application.
Showcase Your Experience: When detailing your experience, focus on your management of engineering maintenance services and any work with CAFM systems. We love seeing specific examples that demonstrate your skills and how they relate to the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for the hiring team to spot your relevant experience and achievements. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at UCL
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the types of contracts you'll be managing. Familiarise yourself with key terms and conditions, as well as any recent changes in legislation that might affect service delivery. This will show your potential employer that you're not just familiar with the role but also proactive about staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in a multi-site environment. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to foster a collaborative culture and manage diverse teams effectively.
✨Be Data Savvy
Since the role involves working with CAFM systems, brush up on your data analysis skills. Be ready to discuss how you've used data to drive improvements in service delivery or compliance. Highlight any trends you've identified and how they influenced decision-making in your previous roles.
✨Understand the Student Experience
Research the student accommodation landscape and think about how building services impact the overall student experience. Be prepared to discuss how you would ensure that services are not only compliant but also enhance the living experience for students. This shows that you’re aligned with the university's strategic objectives.