At a Glance
- Tasks: Support the implementation of a new Learning Management System and manage data migration.
- Company: Dynamic tech company in London with a hybrid work culture.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Join a collaborative team and develop your skills in a fast-paced environment.
- Why this job: Be part of a transformative project that enhances learning experiences across the organisation.
- Qualifications: Experience with Cornerstone OnDemand and strong analytical skills required.
The predicted salary is between 54000 - 66000 £ per year.
- Title : CSOD Administrator
- Working Pattern : Full time (Monday to Friday - 09:00 to 17:00)
- Job Purpose
- We are seeking an experienced
- CSOD (Cornerstone On Demand) Implementation
Administrator/Coordinator to provide hands-on expertise in supporting the implementation and transition of company's new Learning Management System (my Learning Hub) , powered by
Cornerstone On Demand (CSOD) .
This role will play a key part in ensuring the successful implementation, operational readiness, and transition of the system into Business-as-Usual (BAU).
Working closely with project managers, technical teams, product specialists, and Learning & Development colleagues, you will provide specialist CSOD administration, data migration, system testing, troubleshooting, and process improvement support.
Although this is not a project management position, you will take ownership of assigned implementation activities, ensuring high-quality delivery while helping establish sustainable learning processes aligned with the organisation's new Target Operating Model.
Key Responsibilities
- Provide expert, hands-on administration and implementation support for the Cornerstone On Demand (CSOD) Learning Management System.
- Independently manage assigned implementation workstreams while working within agreed governance and project priorities.
- Administer learning content, learning objects, events, sessions, curricula, users, security roles, and permissions.
- Prepare, validate, and manage data load sheets, bulk uploads, and Edge imports to ensure accurate system data.
- Support data migration activities, including data cleansing, validation, reconciliation, and quality assurance.
- Configure and maintain system settings and administrative changes in accordance with governance procedures.
- Execute system testing and User Acceptance Testing (UAT), investigate defects, and support issue resolution.
- Troubleshoot CSOD system issues independently, escalating complex technical problems to vendors or specialist teams where appropriate.
- Produce reports and management information using CSOD reporting functionality to support operational and project requirements.
- Collaborate with Learning & Development, Organisational Development, and operational teams to implement the new Learning Target Operating Model.
- Identify opportunities to streamline learning administration by maximising CSOD functionality and automation.
- Develop and maintain comprehensive system documentation, user guides, process maps, and operational procedures.
- Support knowledge transfer activities and help build CSOD capability across the Digital Learning team.
- Work collaboratively across project, technical, and business teams to support implementation, go-live, hypercare, and transition into BAU.
- Contribute specialist LMS expertise throughout the implementation programme while supporting successful project delivery.
Essential Skills & Experience
Experience
- Significant hands-on experience administering
Cornerstone On Demand (CSOD) within a complex organisational environment.
- Previous involvement in LMS implementation, migration, or large-scale system transformation projects.
- Strong experience within Learning & Development (L&D), Organisational Development (OD), or corporate learning environments.
- Practical experience administering CSOD learning objects, events, sessions, curricula, users, roles, and permissions.
- Experience managing CSOD data load sheets, bulk uploads, and Edge imports.
- Experience supporting system configuration, testing, troubleshooting, and defect resolution.
- Proven ability to translate system functionality into efficient operational processes and sustainable business practices.
Skills & Knowledge
- Excellent understanding of Learning Management Systems and learning administration processes.
- Advanced Microsoft Excel and data management skills, including data manipulation, validation, cleansing, and quality assurance.
- Strong analytical and problem-solving abilities with excellent attention to detail.
- Ability to work independently, manage multiple priorities, and deliver against agreed deadlines.
- Excellent stakeholder management and communication skills, with the ability to collaborate effectively across technical, project, and business teams.
- Ability to produce high-quality system documentation, process guides, and operational procedures.
- Strong organisational skills with the ability to manage competing priorities in a fast-paced implementation environment.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
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CSOD Administrator employer: UCL
The Faculty of Social and Historical Sciences offers a dynamic and supportive work environment, where your contributions to student recruitment and marketing will be valued. With a strong emphasis on professional development, you will have opportunities to grow your skills in higher education admissions and digital marketing while collaborating with a diverse team dedicated to excellence in teaching and research. Located in a vibrant academic community, this role provides a unique chance to engage with prospective students and make a meaningful impact on their educational journey.
StudySmarter Expert Advice🤫
We think this is how you could land CSOD Administrator
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like UCL looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like CSOD Administrator at UCL, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace CSOD Administrator
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at UCL, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of UCL and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at UCL
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that UCL might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at UCL.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
