At a Glance
- Tasks: Analyse business processes and develop solutions to enhance services at UCL.
- Company: Join UCL, a leading multidisciplinary university in the heart of London.
- Benefits: 41 days holiday, flexible working, and a supportive environment for growth.
- Other info: Diverse and inclusive workplace committed to equity and personal development.
- Why this job: Make a real impact on transformative projects within a world-class institution.
- Qualifications: Experience in Agile environments and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
About UCL
UCL is London's leading multidisciplinary university, with more than 16,000 staff and 50,000 students from 150 different countries.
As well as being a global leader in teaching, UCL is also recognised as one of the most successful and influential research institutions in the world.
Based in the heart of London, UCL has a turnover of more than £1.2 billion a year.
UCL's strategy sets out clear, cross‑university priorities.
To turn these bold ambitions into action, we established the Strategic Change Team.
The team brings together new and established capabilities and is at the heart of building and delivering a prioritised portfolio of change initiatives.
These initiatives will enable UCL to achieve its strategic objectives, deliver cohesive services and implement the enabling digital technologies that support them.
We provide leadership, partnership and hands‑on help to ensure the delivery of fit‑for‑purpose solutions that create meaningful value for our community.
This is your opportunity to bring fresh thinking, make a tangible impact, and help shape transformation across a world‑leading institution.
About the role
As a Business Analyst, you will explore and analyse business services and processes to develop and shape requirements into discrete "value add" pieces of work.
You'll be working with Agile product teams or programme teams to design and develop suitable solutions and more effective "to‑be" service/process models to support the user community in defining their needs.
Additionally, you will work with a broad range of stakeholders including users, service owners and product delivery teams to support the business case, project scope definition and full project delivery lifecycle.
Responsibilities
Your responsibilities will include the following
- Support business case definition – provide information about a target business service and proposed change initiative for use in construction of a business case.
- Work with key stakeholders and the project team to fully understand the project scope and objectives.
- Advise on the most suitable methods and levels of analysis, and level of stakeholder engagement required.
- Provide input into the overall project plan owned by the project manager.
- Review and document the current "as‑is" operation of the service.
- Agree and document definitions of business domain terminology.
- Identify reported business problems and their impacts.
- Use process models to represent to stakeholders how the service operates. Models will be drawn to show different levels of detail as required.
- Work with various stakeholders to establish underlying causes of business problems and/or the desired target business process model.
- Support the design of future "to‑be" processes, models and solutions – work closely with the project team, including solutions architects and technical leads, as well as the service users, to support design, delivery and testing phases of the project.
- Analyse and review the business options and elicit agreement on a preferred option.
- Document detailed to‑be process models and scenarios (e. g., user stories, use cases) in line with agreed project deliverables.
- Work with key stakeholders to define business requirements based on the preferred design model and agreed project approach.
- Ensure requirements are documented at a suitable level of detail based on project stages and objectives (from initial high level through to detail required to design a solution).
- Document, publish and communicate requirements in a format suitable for dependent activities (e. g., procurement, option evaluation and gap analysis, detailed design and configuration, testing, etc.).
About you
You have previously worked on projects delivering change, ideally within Agile environments, and understand the business analysis service.
With your excellent communication and interpersonal skills, you've facilitated workshops and conducted stakeholder interviews to extract relevant information and are able to prioritise and manage your time effectively.
You can clearly define and articulate business process concepts to end users and colleagues across the business and possess excellent presentation skills.
Additionally, you can work effectively in a collaborative team environment, share knowledge and take ownership of problems solving them with your analytic skills and logical thinking.
You have experience of applying various techniques and delivering analysis outputs including:
- Requirements elicitation and documentation
- Business process mapping & user stories
- Data and system analysis and documentation
What we offer
In return, you'll have the opportunity to make a significant impact within the Research & Innovation Operations portfolio, working alongside talented colleagues.
We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university's bold strategic goals.
Our people really are our greatest asset and we invest in them so that they can fulfil their potential.
Equity, diversity and inclusion is important to us.
We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.
Benefits include
- 41 days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Flexible working options
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On‑site nursery
- On‑site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
For more information, please visit https://www. ucl. ac. uk/work-at-ucl/rewards-and-benefits.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
Our department is working towards an Athena SWAN award.
We are committed to advancing gender equality within our department.
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Business Analyst 1 year FTC employer: UCL
The Faculty of Social and Historical Sciences offers a dynamic and supportive work environment, where your contributions to student recruitment and marketing will be valued. With a strong emphasis on professional development, you will have opportunities to grow your skills in higher education admissions and digital marketing while collaborating with a diverse team dedicated to excellence in teaching and research. Located in a vibrant academic community, this role provides a unique chance to engage with prospective students and make a meaningful impact on their educational journey.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst 1 year FTC
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
✨Leverage Online Freelancing Platforms
Since you’re searching for a temporary gig, check out freelancing platforms like Upwork or Freelancer where businesses often post short-term BI projects. This can be a great way to build your portfolio and gain experience while also showcasing your skills to potential future employers.
✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like UCL, showing exactly what you can bring to the table.
✨Tap Into University or College Networks
If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Business Analyst 1 year FTC
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at UCL.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at UCL. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at UCL
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
