At a Glance
- Tasks: Lead the fitness centre, ensuring an amazing experience for all students and maximising gym usage.
- Company: Join UCL's vibrant Students’ Union, dedicated to enhancing student life and wellbeing.
- Benefits: Enjoy a competitive salary, generous holiday, pension scheme, and flexible working options.
- Other info: Be part of a growing organisation with excellent career development opportunities.
- Why this job: Make a real impact on student wellbeing while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in customer service and a passion for fitness and community engagement.
The predicted salary is between 36433 - 36433 £ per year.
Job closes: Sunday 16/08/2026 - 23.59
Number of vacancies: 1
Salary: £36,433.00 per annum
Contract type: Permanent
Working hours: Full-time
About the job
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better. We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.
Job description
The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention, ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.
Please apply through the online application form. Interviews will take place on the 25th and 26th August, 2026. Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying. We can provide a skilled visa sponsorship for successful applicants, subject to specific role and individual eligibility requirements.
Deputy Fitness Centre Manager (Sales & Experience) - London employer: UCL Students Union
Students’ Union UCL is an exceptional employer, dedicated to fostering a vibrant and inclusive work environment that prioritises employee wellbeing and development. With a strong commitment to staff engagement, we offer excellent benefits such as a defined benefit pension scheme and generous holiday entitlement, alongside opportunities for flexible working arrangements. Joining our team means being part of a dynamic organisation that plays a crucial role in enhancing the student experience at one of the world's leading universities, while also contributing positively to the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Fitness Centre Manager (Sales & Experience) - London
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like UCL Students Union.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If UCL Students Union is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like UCL Students Union, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Deputy Fitness Centre Manager (Sales & Experience) - London
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at UCL Students Union
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at UCL Students Union.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at UCL Students Union.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know UCL Students Union's Clientele
Since it's a full-time gig, understanding the specific clientele UCL Students Union caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
