At a Glance
- Tasks: Support staff and students in using digital learning tools and deliver engaging training sessions.
- Company: Join a forward-thinking team at UCL, dedicated to enhancing digital education.
- Benefits: Enjoy 41 days holiday, pension scheme, gym access, and more perks.
- Other info: This is a 3-year fixed-term role based in London, with great career growth opportunities.
- Why this job: Make a real impact on digital learning while collaborating with diverse teams.
- Qualifications: Experience in e-learning support and strong communication skills are essential.
The predicted salary is between 36000 - 60000 € per year.
As a Learning Technologist within the Digital Education Support team, you will play a key role in supporting staff and students in their use of digital learning tools and platforms. You will provide second-line support for our services, working closely with colleagues across Digital Education and the wider UCL community to resolve queries, give advice, and share best practice.
A core part of your role will be designing and delivering guidance and training for staff and students, through workshops, online resources, and one-to-one sessions, helping them make effective, inclusive use of UCL’s digital education services. You will also assist change management activities including stakeholder analysis, communications, engagement and feedback-gathering. You’ll also contribute to projects that enhance existing products, develop new services, and identify opportunities for innovation and improvement.
This is a collaborative, cross-functional role where you’ll contribute to product-based tasks including feature development, testing and evaluation activities. You will work alongside academics, students, product teams, and fellow Learning Technologists to ensure our platforms and services effectively support teaching, assessment, and learner engagement.
You will have experience providing e-learning support within an IT service delivery environment, ideally within higher education. You’ll bring an appreciation of both the pedagogical and technical aspects of digital learning, along with enthusiasm for helping others build their digital confidence. Strong interpersonal and communication skills are essential, as is the ability to work proactively and effectively within a team.
You will be someone who enjoys problem-solving, supporting others, and contributing ideas to enhance our digital education provision. In return, you’ll join a supportive, forward-thinking team that values adaptability, curiosity, and a shared commitment to improving the student experience.
As well as the exciting opportunities this role presents, we also offer some great benefits:
- 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Learning Technologist – Digital Education Support (DES) in London employer: UCL Eastman Dental Institute
UCL is an exceptional employer, offering a dynamic and supportive work environment for Learning Technologists. With a strong emphasis on employee growth, you will have access to extensive training opportunities and a collaborative culture that values innovation and inclusivity. Located in the vibrant Kings Cross area of London, UCL provides generous benefits including 41 days of holiday, a defined benefit pension scheme, and on-site facilities such as a gym and nursery, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Detail:
UCL Eastman Dental Institute Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Learning Technologist – Digital Education Support (DES) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at UCL or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the Learning Technologist position.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of digital learning tools and platforms. Be ready to discuss how you can support staff and students effectively, showcasing your problem-solving skills and enthusiasm for helping others.
✨Tip Number 3
Showcase your collaborative spirit! During interviews, highlight examples of how you've worked with teams in the past to enhance digital education. This role is all about teamwork, so let them know you're a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our forward-thinking team.
We think you need these skills to ace Learning Technologist – Digital Education Support (DES) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Learning Technologist role. Highlight your experience in e-learning support and how it aligns with our mission at StudySmarter. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills:Since strong interpersonal skills are key for this role, don’t shy away from sharing examples of how you've effectively communicated with staff and students in the past. We love seeing how you’ve helped others build their digital confidence!
Demonstrate Problem-Solving Abilities:We’re looking for someone who enjoys tackling challenges. Include specific instances where you’ve resolved queries or improved processes in a digital learning environment. This will show us that you’re proactive and ready to contribute to our team.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at UCL Eastman Dental Institute
✨Know Your Digital Tools
Familiarise yourself with the digital learning tools and platforms used at UCL. Be ready to discuss how you've supported others in using similar technologies, and think of examples where you've helped improve digital confidence among staff or students.
✨Showcase Your Communication Skills
Since strong interpersonal skills are key for this role, prepare to demonstrate your ability to communicate complex ideas clearly. Think about times when you've successfully delivered training or guidance, and be ready to share those experiences during the interview.
✨Emphasise Problem-Solving Abilities
This role involves a lot of troubleshooting and support. Prepare specific examples of challenges you've faced in an e-learning environment and how you resolved them. Highlight your proactive approach and any innovative solutions you've implemented.
✨Collaborative Spirit is Key
As this position is cross-functional, be prepared to discuss your experience working in teams. Share examples of how you've collaborated with colleagues from different departments to enhance digital education services, and express your enthusiasm for teamwork.
