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- Tasks: Lead and manage student support strategy, governance, and projects at UCL.
- Company: Join UCL, a leading university committed to student wellbeing and support.
- Benefits: 41 days holiday, pension scheme, gym access, and employee assistance programme.
- Why this job: Make a real difference in student lives while shaping strategic initiatives.
- Qualifications: Expertise in higher education strategy and policy development required.
- Other info: Collaborative environment with opportunities for professional growth and impact.
The predicted salary is between 36000 - 60000 £ per year.
The Head of Student Support and Wellbeing (Strategy, Governance, and Projects) will provide leadership, management and effective operation of strategy, projects and governance support provision, using data to inform practices to devise objectives for the service. They will engage at leadership level in the development and implementation of inclusive, strategic planning and change across the service and to achieve full integration of these goals and plans into the student support and wellbeing of all UCL learners.
The Head of Student Support and Wellbeing (Strategy, Governance, and Projects) will lead a team of skilled managers, comprising expertise in data, governance, and project management, who deliver regular analysis and complex policy advice, alongside driving change management projects and programmes in student support matters within the UCL community. In addition, they will work closely with colleagues in Student Support and Wellbeing, Student Operations, and across the UCL community, to promote understanding of issues affecting student opportunity and wellbeing issues. They will foster a sense of shared responsibility and a holistic approach as a senior champion and business process owner for student support data.
A key function of the role will be to hold responsibility for the production of a Student Support and Wellbeing strategy as well as enabling workplans and reviews. The role will also review, develop, and lead governance arrangements across the function with the view to facilitating robust, timely, and effective decision-making processes across all teams.
To excel in this role, the postholder will be a subject expert in creating, reviewing, and driving strategy and policy within Higher Education. They will apply this deep subject knowledge to the UCL context to ensure UCL designs and delivers excellent support for students with a particular focus on implementing policy and business processes within a complex environment.
In undertaking these responsibilities, the postholder will liaise with students, colleagues in academic units and Professional Services divisions, and external organisations including (but not limited to): Vice-Provost and Vice-President offices; Faculty Tutors; the Equality, Diversity, and Inclusion team; Workplace Health; the Access and Widening Participation team; inclusion networks; Students’ Union UCL; NHS and third sector organisations. The postholder is a key member of the wider Student Support and Wellbeing Management Team, SSW Leadership Team and a representative of the service at senior level UCL working and oversight groups.
As well as the exciting opportunities this role presents we also offer some great benefits:
- 41 Days holiday (including 27 days annual leave, 8 bank holidays and 6 closure days)
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Head of Student Support and Wellbeing (Strategic Operations and Planning) in London employer: UCL Eastman Dental Institute
Contact Detail:
UCL Eastman Dental Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Student Support and Wellbeing (Strategic Operations and Planning) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UCL, especially those in student support roles. A friendly chat can give us insider info on the culture and expectations, plus it might just lead to a referral!
✨Tip Number 2
Prepare for the interview by diving deep into UCL's values and recent initiatives in student wellbeing. We want to show that we’re not just a good fit for the role, but also passionate about their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. Focus on articulating our experience in strategy and governance clearly, as well as how we can drive change in student support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the UCL community.
We think you need these skills to ace Head of Student Support and Wellbeing (Strategic Operations and Planning) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for student support and wellbeing shine through. We want to see how much you care about making a difference in students' lives, so share your personal experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Head of Student Support and Wellbeing role. Highlight your relevant experience in strategy, governance, and project management, and how it aligns with our mission at StudySmarter.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to break down complex information and make it digestible for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it helps us keep everything organised!
How to prepare for a job interview at UCL Eastman Dental Institute
✨Know Your Strategy Inside Out
Make sure you’re well-versed in the current strategies and policies related to student support and wellbeing. Familiarise yourself with UCL's specific goals and challenges, and be ready to discuss how your expertise can help shape and implement effective strategies.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and driving change. Think about times when you've successfully led projects or initiatives, and be ready to explain how you foster collaboration and a shared sense of responsibility among team members.
✨Engage with Data-Driven Decision Making
Since this role involves using data to inform practices, come prepared to discuss how you’ve used data analysis in previous roles. Be ready to share specific examples of how data has influenced your decision-making and improved outcomes in student support services.
✨Understand the Wider UCL Community
Research UCL’s various departments and their roles in student support and wellbeing. Be prepared to discuss how you would collaborate with different teams and external organisations to enhance student opportunities and wellbeing, demonstrating your understanding of the interconnectedness of these areas.
