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- Tasks: Lead facilities and operations, ensuring top-notch service for staff and students.
- Company: Join UCL School of Management, a dynamic institution at the forefront of education.
- Benefits: Enjoy 41 days holiday, pension scheme, and flexible working options.
- Why this job: Be a key player in transformational change and make a real impact.
- Qualifications: Degree level education and health and safety qualification required.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 46000 - 58000 £ per year.
The Facilities and Operations Manager will provide and maintain the highest levels of service to UCL School of Management staff, students and visitors, on both our Canary Wharf and Bloomsbury sites. You will be responsible for the line management of a reception and facilities team of nine staff, in addition to acting as the School’s lead for all aspects of health and safety, risk management and business continuity planning.
You will excel in building relationships with both UCL and external contacts and will have the ability to work with the School Manager to create innovative solutions and improvements to day-to-day problems and processes, whilst also developing comprehensive operational and facilities management strategies to meet the School’s long-term objectives. You will be at the forefront of the School’s expansion at Canary Wharf, with the opportunity to exercise your leadership and decision-making skills at a time of transformational change for our staff and students. This is a full-time position based at Canary Wharf. The role is eligible for hybrid working with a minimum of 60% on-site.
Salary – UCL Grade 8 £54, - £62, per annum (including London Allowance). This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff.
The successful candidate will be educated to degree level (or possess equivalent qualifications or substantial relevant experience) and have a recognised health and safety qualification such as NEBOSH/IOSH. You will have significant experience working in Higher/Further Education or a similar sector, with a strong leadership background in Facilities or Building Management.
The role requires proven experience in managing and developing staff, including the ability to transfer skills and to act as a coach and mentor to junior team members. You should also be able to demonstrate experience in managing supplier relationships, in project management and in business continuity planning.
As well as the exciting opportunities this role presents, we also offer some great benefits:
- 41 Days holiday (27 days annual leave, 8 bank holidays, and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Facilities and Operations Manager in London employer: UCL Eastman Dental Institute
Contact Detail:
UCL Eastman Dental Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UCL, especially those in facilities and operations. A friendly chat can give us insider info on the role and help us stand out.
✨Tip Number 2
Prepare for the interview by researching UCL's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the culture. Tailor our answers to reflect how we can contribute to their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. This will help us articulate our experience in facilities management and leadership clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the best fit!
We think you need these skills to ace Facilities and Operations Manager in London
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the essential criteria in the job description. Use specific examples that showcase your skills and achievements, especially in facilities management and leadership.
Showcase Your Leadership Skills: Since this role involves managing a team, it's crucial to demonstrate your leadership abilities. Share instances where you've successfully led a team or project, focusing on how you motivated others and achieved results together.
Highlight Relevant Qualifications: Don’t forget to mention your health and safety qualifications like NEBOSH or IOSH. These are key for this role, so make sure they stand out in your application. If you have any additional relevant certifications, include those too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the necessary details there!
How to prepare for a job interview at UCL Eastman Dental Institute
✨Know Your Stuff
Make sure you thoroughly understand the role of Facilities and Operations Manager. Familiarise yourself with UCL's values, the specific challenges they face, and how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and developing staff. Think about times when you've successfully coached or mentored team members, as this is crucial for the role. Be ready to discuss how you can foster a positive team environment.
✨Demonstrate Problem-Solving Abilities
Since the role involves creating innovative solutions, come prepared with examples of how you've tackled operational challenges in the past. Discuss your approach to risk management and business continuity planning, showcasing your strategic thinking and decision-making skills.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about the team dynamics and the School’s future plans. This shows your interest in the role and helps you stand out as someone who values collaboration and relationship-building.
