At a Glance
- Tasks: Engage with Italian and UK customers, handling calls and administrative tasks.
- Company: Join UCFS Europe, a dynamic company focused on customer service excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be the voice of our brand and make a difference in customer experiences.
- Qualifications: Fluent in Italian and English, with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
UCFS Europe Company is seeking a proficient Italian-speaking Contact Centre Agent to join our UK-based customer service team.
The role involves direct communication with Italian and UK customers, handling verification and debt collection calls, and supporting administrative tasks.
You will work in a busy contact centre environment, using CRM systems and MS Office to maintain accurate records, while ensuring data protection regulations (GDPR) are followed and customer satisfaction targets are met.
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Bilingual Contact Centre Agent – Italian/English (UK) in Biggleswade employer: UCFS Europe Company
UCFS Europe Company is an excellent employer, offering a dynamic work environment where bilingual skills are highly valued. With a strong focus on employee development and a commitment to customer satisfaction, team members enjoy comprehensive training, growth opportunities, and a supportive culture that fosters collaboration and innovation. Located in the UK, employees benefit from a vibrant workplace that encourages diversity and inclusivity, making it a rewarding place to build a career.
