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- Tasks: Support students with wellbeing and pastoral services, acting as their first point of contact.
- Company: UCFB is dedicated to providing exceptional support for students in a vibrant learning environment.
- Benefits: Enjoy flexible working hours, opportunities for personal development, and a supportive team culture.
- Other info: Join us in delivering key events like graduations and open days, enhancing your university experience.
- Why this job: Make a real impact on students' lives while gaining valuable experience in a dynamic educational setting.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
UCFB are looking for a Student Support Advisor. The post holder will utilise their knowledge and expertise to:
- Act as first line of enquiry for a range of Pastoral and Wellbeing Support services across a designated campus.
- Contribute to the successful delivery of the Departments Pastoral and Wellbeing Support services across a designated campus.
Key Tasks
- Work collaboratively with all members of the Student Support Department to deliver the Departments first point of contact / front-line enquiry and advice service.
- Under direction from the Student Support Manager/s and Student Support and Inclusion Lead, contribute to the delivery of the Departments Pastoral and Wellbeing Support provision for all UG and PG students of the Institution.
- Ensure all support interactions or other appropriate data/data changes are logged accurately, appropriately and in a timely manner and produce relevant analyses and reports.
- Where appropriate represent the Pastoral and Wellbeing Support provision of the Student Support Department at relevant internal committees / groups.
- Support as required the delivery of Institution milestone activities/events e.g. Open/applicant days, outreach events, enrolment, induction, re-induction and graduation.
Please see job description on our website for further details and person specification.
Contact Detail:
UCFB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Advisor
✨Tip Number 1
Familiarise yourself with the specific pastoral and wellbeing services offered at UCFB. Understanding their unique approach will help you demonstrate your knowledge during interviews and show that you're genuinely interested in supporting students.
✨Tip Number 2
Network with current or former Student Support Advisors if possible. They can provide insights into the role and share experiences that could help you tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Prepare to discuss how you would handle various student scenarios. Think about common challenges students face and be ready to share your strategies for providing effective support and advice.
✨Tip Number 4
Showcase your teamwork skills, as collaboration is key in this role. Be prepared to give examples of how you've successfully worked with others in past roles to achieve common goals, especially in a support or advisory capacity.
We think you need these skills to ace Student Support Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Student Support Advisor position. Tailor your application to highlight how your skills and experiences align with these specific tasks.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in pastoral care, student support, or similar roles. Use specific examples to demonstrate your ability to handle enquiries and provide effective support to students.
Showcase Your Skills: Make sure to showcase skills that are relevant to the role, such as communication, teamwork, and data management. Provide concrete examples of how you have successfully used these skills in past positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at UCFB
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Student Support Advisor. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as providing pastoral and wellbeing support.
✨Showcase Your Communication Skills
As a first point of contact for students, strong communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, especially in situations involving sensitive or challenging conversations.
✨Demonstrate Team Collaboration
The role requires working collaboratively with various members of the Student Support Department. Think of instances where you've successfully worked in a team setting and be ready to share those experiences during the interview.
✨Prepare for Scenario Questions
You may be asked to handle hypothetical scenarios related to student support. Practice responding to questions about how you would approach specific situations, such as dealing with a distressed student or managing multiple enquiries at once.