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- Tasks: Support student administration and enhance services for a thriving academic community.
- Company: Join UCFB, a dynamic institution focused on student success.
- Benefits: Flexible working hours, supportive environment, and opportunities for professional growth.
- Other info: Be part of a collaborative team dedicated to excellence in education.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for student support.
The predicted salary is between 21600 - 36000 £ per year.
UCFB are looking to appoint a Course and Student Data Administrator on a 0.6 FTE basis. The Student Administration Department is key to ensuring the maintenance and smooth running of course and student administrative processes that underpin the successful delivery of academic programmes to the Institution’s student community. The post holder will utilise their knowledge and expertise as a key member of the team responsible for the day-to-day delivery of this core service, ensuring the highest standards are consistently upheld across all campuses.
Key Tasks
- Work collaboratively with Student Administration colleagues to deliver the Departments first point of contact / front-line enquiry and advice service.
- Provide a student-facing/customer service role in the physical departmental spaces including, when necessary, dealing with sensitive, confidential and personal student-related matters by signposting and referring appropriately to relevant information sources and specialist services.
- Support the day to day provision of the Department’s comprehensive, high quality and flexible services.
- Contribute to the development and delivery of strategic projects in support of the Departments and Institution’s strategic aims with a particular focus on initiatives to enhance the services provided by / overseen by the Department.
Please see job description below for further details and person specification.
Course and Student Data Administrator (0.6 FTE) in London employer: UCFB
Contact Detail:
UCFB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course and Student Data Administrator (0.6 FTE) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UCFB on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.
✨Tip Number 2
Prepare for the interview by practising common questions related to student administration. We should also think of examples from our past experiences that highlight our customer service skills and ability to handle sensitive situations.
✨Tip Number 3
Showcase our enthusiasm for the role! During interviews, let’s express why we’re passionate about supporting students and enhancing their experience. It’s all about demonstrating that we’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Course and Student Data Administrator (0.6 FTE) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Course and Student Data Administrator role. We want to see how you can contribute to our team and support our student community!
Showcase Your Customer Service Skills: Since this role involves a lot of student-facing interactions, emphasise any previous experience in customer service. We love seeing examples of how you've handled sensitive situations or provided excellent support to others.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at UCFB
✨Know Your Stuff
Make sure you understand the role of a Course and Student Data Administrator. Familiarise yourself with the key tasks mentioned in the job description, especially around student administration processes and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since collaboration is key in this role, be prepared to discuss your experience working in teams. Think of examples where you've successfully worked with colleagues to deliver a service or solve a problem. Highlighting your ability to work well with others will resonate with the interviewers.
✨Prepare for Customer Service Scenarios
Given the student-facing aspect of the role, think about how you would handle sensitive situations. Prepare some examples of how you've dealt with difficult customers or confidential matters in the past. This will demonstrate your capability to manage challenging interactions with empathy and professionalism.
✨Think Strategically
The job involves contributing to strategic projects, so be ready to discuss any relevant experience you have in this area. Consider how you can enhance services and support departmental aims. Showing that you can think beyond day-to-day tasks will set you apart as a candidate who’s invested in the bigger picture.