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- Tasks: Support student administration and deliver top-notch customer service daily.
- Company: Join UCFB, a leading institution in sports education and management.
- Benefits: Enjoy a competitive salary and the chance to work in a vibrant environment.
- Why this job: Be part of a dynamic team enhancing student experiences and academic success.
- Qualifications: No specific qualifications required; just a passion for helping students.
- Other info: This is a permanent, full-time role based in Wembley.
The predicted salary is between 22800 - 29700 £ per year.
UCFB are looking to recruit a Course and Student Data Administrator. The Student Administration Department is key to ensuring the maintenance and smooth running of course and student administrative processes that underpin the successful delivery of academic programmes to the Institution’s student community. The post holder will utilise their knowledge and expertise as a key member of the team responsible for the day-to-day delivery of this core service, ensuring the highest standards are consistently upheld across all campuses.
Key Tasks
- Work collaboratively with Student Administration colleagues to deliver the Departments first point of contact / front-line enquiry and advice service.
- Provide a student-facing/customer service role in the physical departmental spaces including, when necessary, dealing with sensitive, confidential and personal student-related matters by signposting and referring appropriately to relevant information sources and specialist services.
- Support the day to day provision of the Department’s comprehensive, high quality and flexible services.
- Contribute to the development and delivery of strategic projects in support of the Departments and Institution’s strategic aims with a particular focus on initiatives to enhance the services provided by/ overseen by the Department.
Please see job description and person specification for further details.
Course and Student Data Administrator employer: UCFB
Contact Detail:
UCFB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Course and Student Data Administrator
✨Tip Number 1
Familiarise yourself with UCFB's mission and values. Understanding their approach to student administration will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees of UCFB. Engaging with them can provide you with insider knowledge about the role and the department, which can be invaluable when discussing your suitability for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled sensitive situations in previous roles. This is crucial for a student-facing role where confidentiality and empathy are key.
✨Tip Number 4
Stay updated on trends in student administration and data management. Being knowledgeable about current practices can help you stand out as a candidate who is proactive and well-informed.
We think you need these skills to ace Course and Student Data Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key tasks and responsibilities of the Course and Student Data Administrator position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Customer Service Skills: Since the role involves a student-facing/customer service aspect, emphasise any previous experience in similar roles. Provide specific examples of how you've successfully handled sensitive or confidential matters in a professional setting.
Showcase Team Collaboration: The job requires working collaboratively with colleagues. Include examples in your application that demonstrate your ability to work effectively in a team environment and contribute to shared goals.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and person specification to ensure your application stands out to the hiring team.
How to prepare for a job interview at UCFB
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Course and Student Data Administrator. Be prepared to discuss how your skills and experiences align with these tasks.
✨Showcase Your Customer Service Skills
Since this role involves a student-facing/customer service aspect, think of examples from your past experiences where you successfully handled inquiries or sensitive situations. Highlight your ability to communicate effectively and empathetically.
✨Demonstrate Team Collaboration
The position requires working collaboratively with colleagues. Prepare to share instances where you have worked as part of a team, focusing on how you contributed to achieving common goals and maintaining high standards.
✨Prepare for Strategic Discussions
Familiarise yourself with the institution's strategic aims and think about how you can contribute to them. Be ready to discuss any ideas you might have for enhancing the services provided by the department.
