At a Glance
- Tasks: Shape global content operations and support high-quality, compliant content delivery.
- Company: Join UCB, a global biopharmaceutical company focused on neurology and immunology.
- Benefits: Hybrid work model, supportive culture, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on innovation and patient value.
- Why this job: Make a real impact on patients' lives through innovative content solutions.
- Qualifications: Master’s degree and experience in content operations within regulated environments.
The predicted salary is between 60000 - 75000 € per year.
Make your mark for patients. We are looking for a Global Content Operations Manager, who is collaborative, curious, and care-focused to join our UCBCares and Service Solutions team, based at our UCB offices in Brussels, Belgium or in Slough, UK.
About the role: You will help shape a connected content ecosystem that makes scientific and human-centered communication easier to create, govern, and reuse across markets. You are going to support teams in delivering compliant, high-quality content with clarity, speed, and consistency, helping bring meaningful experiences to people living with severe diseases.
Who you will work with: You will work closely with Brand, Medical, Digital, Technology, and Market teams in a supportive, cross-functional environment. You are going to collaborate with content librarians, platform specialists, and design partners who foster shared learning, careful governance, and practical innovation to help content travel further and create meaningful impact.
What you will do:
- Shape global content operations across teams and markets.
- Foster clear governance for reusable, compliant content assets.
- Manage content libraries as trusted, structured reference sources.
- Support modular content design across digital experiences.
- Enable effective use of content platforms and tools.
- Explore practical innovation to improve content quality and speed.
- Support global-to-local content models, enabling compliant reuse and adaptation across markets.
For this role, we are looking for the following education, experience, and skills:
- Master’s degree in a relevant field.
- Experience in content operations within the pharma industry or similarly regulated environments, operating in a Global-to-Local model.
- Knowledge of modular content and reusable content libraries.
- Experience with content platforms, management systems, and asset repositories.
- Hands-on experience with Veeva Vault (e.g. PromoMats and/or MedComms).
- Curious, collaborative approach connecting strategy with daily execution.
- Confidence working across functions, markets, and evolving priorities.
- Willingness to commute to Brussels every 2-3 months if the home country is UK.
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About us: UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9,000 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us? At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
Global Digital Content Operations Manager (UK / Slough) employer: UCB
UCB is an exceptional employer that prioritises a caring and inclusive work culture, fostering collaboration and innovation to create meaningful value for patients. With a strong focus on employee growth, UCB offers opportunities for career development within a supportive environment, while embracing a hybrid-first approach that encourages teamwork and flexibility. Located in Slough, UK, you will be part of a global biopharmaceutical company dedicated to making a positive impact in neurology and immunology.
StudySmarter Expert Advice🤫
We think this is how you could land Global Digital Content Operations Manager (UK / Slough)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at UCB or similar companies. A friendly chat can open doors and give you insights that might just help you land that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous work that highlight your experience in content operations. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 3
Be ready for the interview! Research UCB’s values and recent projects. Tailor your answers to show how your experience aligns with their mission to create value for patients. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the UCB team. Don’t miss out on this opportunity!
We think you need these skills to ace Global Digital Content Operations Manager (UK / Slough)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Digital Content Operations Manager role. Highlight your experience in content operations, especially within regulated environments like pharma, and show how your skills align with what we’re looking for.
Showcase Your Collaboration Skills:Since this role involves working closely with various teams, it’s essential to demonstrate your collaborative approach. Share examples of how you’ve successfully worked across functions and markets in your previous roles to create impactful content.
Highlight Relevant Experience:Don’t forget to mention any hands-on experience you have with content platforms and management systems, particularly Veeva Vault. This will show us that you’re ready to hit the ground running and can manage content libraries effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at UCB
✨Know Your Content Operations
Make sure you brush up on your knowledge of content operations, especially within the pharma industry. Be ready to discuss how you've managed content libraries and ensured compliance in previous roles. This will show that you understand the nuances of the job and can hit the ground running.
✨Showcase Your Collaborative Spirit
Since this role involves working closely with various teams, be prepared to share examples of how you've successfully collaborated in cross-functional environments. Highlight any experiences where you fostered shared learning or innovation, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Curiosity
The job description mentions a 'curious' approach, so come armed with questions about their current content strategies and tools. This not only shows your interest but also your willingness to engage and learn more about their processes and challenges.
✨Prepare for Practical Scenarios
Think about practical innovations you've implemented in past roles that improved content quality or speed. Be ready to discuss specific examples, as this will demonstrate your ability to think critically and apply your knowledge to real-world situations.
