Barista in Birmingham

University College Birmingham's Hospitality Group is looking for a friendly, enthusiastic and passionate Barista to join the team at Beyond, our exciting new café, restaurant and bar in the heart of Birmingham.

As a Barista, you'll play an important part in creating a welcoming café experience, serving great coffee and delivering genuine hospitality from the moment guests walk through the door.

We're looking for someone who takes pride in their craft, enjoys engaging with people and thrives in a busy environment. Whether you're an experienced Barista or looking to develop your skills further, you'll have the opportunity to grow your knowledge and be part of a team building something new from the very beginning.

Key responsibilities

Coffee preparation and service

• Prepare and serve consistently high-quality coffees, teas and other hot and cold beverages.

• Follow agreed recipes, preparation methods and presentation standards.

• Develop strong product knowledge and confidently make recommendations to guests.

• Deliver efficient, accurate service while maintaining quality during busy periods.

Guest experience

• Create a warm, friendly and welcoming atmosphere for every guest.

• Build positive relationships with regular guests and provide attentive, personalised service.

• Take orders, process payments and handle guest requests accurately and professionally.

• Respond positively to guest feedback and resolve minor concerns confidently.

• Work closely with the wider café and front-of-house team to deliver a seamless guest experience.

Operational standards and teamwork

• Maintain a clean, organised and well-presented coffee station throughout service.

• Complete opening, closing and daily cleaning procedures.

• Operate, clean and maintain coffee machines, grinders and other equipment correctly.

• Support stock rotation, replenishment, deliveries and effective waste management.

• Follow all food safety, allergen, hygiene and health and safety procedures.

• Support colleagues across the café and wider operation when required.

• Take an active role in training, developing product knowledge and continuously improving standards.

What we are looking for...

Essential

• A genuine passion for coffee, hospitality and delivering great guest experiences.

• A warm, friendly and confident approach to engaging with guests.

• A positive attitude, reliability and strong teamwork skills.

• Excellent attention to detail and pride in producing consistently high-quality drinks.

• The ability to remain calm, organised and efficient during busy service periods.

• A willingness to learn, develop new skills and respond positively to feedback.

• Flexibility to work mornings, weekends and shifts in line with business needs.

Desirable

• Previous experience working as a Barista or in a busy café environment.

• Experience using commercial espresso machines and grinders.

• Previous experience handling payments and using EPOS systems.

What we offer

• The opportunity to be part of a new hospitality group, backed by University College Birmingham and its renowned history in culinary education.

• Comprehensive training, ongoing support and opportunities to progress.

• Team discounts and benefits.

• Free meals while on duty.

• Annual leave entitlement and a 5% pension scheme.

• Ongoing learning, development and career progression opportunities.

• Employee wellbeing support, discounts and benefits.

• A friendly, inclusive and supportive working environment.

Ready to join us?

At Beyond, we believe great hospitality starts with great people. This is your opportunity to develop your skills, share your passion for coffee and help shape a new destination in Birmingham.

If you love making great coffee, enjoy creating memorable guest experiences and want to be part of a team where you can learn and grow, we'd love to hear from you.