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- Tasks: Lead change management activities to help teams adapt to new processes and systems.
- Company: Join UCAS, the leading admissions service connecting people to higher education.
- Benefits: Enjoy 30 days annual leave, hybrid working, and discounts with Perkbox.
- Why this job: Make a real impact by helping others navigate change in a dynamic environment.
- Qualifications: Degree level education and experience in change management required.
- Other info: Be part of a supportive team focused on personal growth and development.
The predicted salary is between 28800 - 43200 £ per year.
About us
UCAS is at the heart of connecting people to higher education. UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers. We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We are committed to delivering a first‑class service to all of our customers — they are at the heart of everything we do.
The purpose of our People and Change team is to motivate and mobilise our people to deliver organisational change, enabling us to stay ahead of customer expectations and provide exceptional service. We aim to create an environment which brings together diverse thinking, passion and expertise to work together in delivering our mission and strategy. We shape the culture and ways of working, identify and hire the right capabilities and talent, help people use their strengths and potential to learn and grow, and measure and monitor success so we know our work is having a positive impact. We want UCAS to be a great employer where colleagues are enabled to reach their fullest potential and our team is at the heart of this ambition.
About the role
To lead and deliver change management activities for assigned programmes and projects, ensuring impacted stakeholders are ready, willing, and able to adopt new processes, systems, and ways of working. The role focuses on embedding change effectively to realise intended business benefits and minimise disruption.
Responsibilities
- Develop and implement tailored change management plans for specific programmes and projects, including stakeholder engagement, communications, training, and adoption strategies.
- Conduct change impact assessments and readiness evaluations to identify risks and mitigation strategies.
- Work closely with project managers, business analysts, and internal communications to ensure alignment between project delivery and change adoption activities.
- Design and deliver effective communication plans to keep stakeholders informed and engaged throughout the change lifecycle.
- Facilitate workshops and engagement sessions to build understanding and commitment to change.
- Support business areas in preparing for and transitioning to new processes or systems, ensuring smooth handover to BAU teams post‑implementation.
- Monitor and report on change adoption, benefits realisation, and stakeholder feedback, proactively supporting the business on change ownership and adoption, escalating issues where necessary.
- Capture lessons learned and contribute to continuous improvement of change management practices across the organisation.
Skills, qualifications, and experience
- Educated to degree level or equivalent experience in a business or business psychology-related discipline.
- Professional change management certification (e.g., PROSCI, ADKAR) or equivalent experience.
- Proven experience in delivering change management activities within programmes or projects, ideally involving technology and business process change.
- Strong understanding of change management principles, methodologies, and tools.
- Ability to take a forward‑looking, proactive approach, actively scanning for risks, opportunities, and emerging need.
- Excellent communication and stakeholder engagement skills, with the ability to influence and build relationships at all levels.
- Ability to manage multiple priorities and work under pressure to meet deadlines.
- Skilled in presenting complex information clearly and engagingly to diverse audiences.
Package
- 30 days annual leave (plus 3 concessionary days over Christmas and your bank holidays!)
- Flexibility – UCAS positively supports Hybrid working for its employees, meaning you can work between home and the office in a way that suits you and the business and also has a comprehensive Flexible Working Policy.
- Hundreds of high street discounts and offers with Perkbox.
- Internal training and development.
- Subsidised gym and café.
- Rewarded for going above and beyond with our ex‑gratia bonus scheme and Celebrating U, our quarterly employee recognition scheme.
- Dedicated volunteer employee networks promoting wellbeing, awareness and inclusion.
Studies have shown that some groups of people are less likely to apply to a role unless they tick every box. At UCAS we recognise that talent comes in various forms and we are committed to delivering a fair and equitable recruitment process where applicants have an equal opportunity to demonstrate their skills. So, if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still apply.
If you have any questions and would like to find out more about the role before applying please email the Talent Acquisition team via careers@ucas.ac.uk and one of us will be in touch.
Business Change Manager in Gloucester employer: UCAS - Universities and Colleges Admissions Service
Contact Detail:
UCAS - Universities and Colleges Admissions Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at UCAS or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management. Think about how you’ve successfully led change in the past and be ready to share those stories with us!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and engage with your interviewers. Remember, they want to see how you connect with others.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for joining UCAS.
We think you need these skills to ace Business Change Manager in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Business Change Manager role. We want to see how you can bring your unique skills to our team!
Showcase Your Change Management Skills: Since this role is all about change management, don’t forget to include specific examples of how you've successfully led change initiatives in the past. We love seeing real-life applications of your skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, as we appreciate well-structured communication that reflects the role's requirements.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at UCAS - Universities and Colleges Admissions Service
✨Know Your Change Management Principles
Make sure you brush up on key change management methodologies like PROSCI or ADKAR. Be ready to discuss how you've applied these principles in past roles, as this will show your understanding and experience in delivering effective change.
✨Engage with Stakeholders
Prepare to talk about your experience in stakeholder engagement. Think of specific examples where you successfully communicated changes and got buy-in from various levels within an organisation. This is crucial for the role, so highlight your relationship-building skills.
✨Demonstrate Your Proactive Approach
Be ready to share instances where you identified risks or opportunities during a change process. UCAS values a forward-looking mindset, so showcasing your ability to anticipate challenges and act on them will set you apart.
✨Communicate Clearly and Effectively
Practice presenting complex information in a simple way. You might be asked to explain a change initiative or strategy during the interview, so ensure you can articulate your thoughts clearly and engage your audience, just like you would in a workshop setting.