At a Glance
- Tasks: Join a vibrant team as a Service Engineer, handling maintenance and repairs in the water industry.
- Company: Be part of a rapidly growing, family-run SME based in Gloucester.
- Benefits: Enjoy a competitive salary, overtime pay, company van, tools, and mobile phone.
- Why this job: Make a real impact in the water industry while working in a supportive and dynamic environment.
- Qualifications: Bring your mechanical and electrical knowledge, along with problem-solving skills and a clean driving license.
- Other info: Participate in an on-call rota for emergency call-outs and enjoy a flexible work culture.
The predicted salary is between 28000 - 36000 £ per year.
Description
Location: Covering the South
We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based Gloucester, and they operate within the water industry. You will be covering the south side of the M25 responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge.
Principal Responsibilities:
- Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand
- Install, commission, service, and repair pumps, pump systems, and other mechanical equipment
- Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations
- Attend emergency call-outs, performing necessary repairs and communicating effectively with the team
- Ensure safety at all times, producing robust risk assessments and method statements
- Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service
- Perform routine preventative maintenance on wastewater systems, identifying and addressing faults
- Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers
- Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels
- Participate in the on-call rota to provide out-of-hours cover
Requirements
Requirements
- Technical knowledge of water boosting technology and packaged pump stations
- Experience in the pump industry or construction-related roles
- Confined Space Entry Qualification
- Current CSCS qualification
- Some electrical training
- Self-motivated with a \”can do\” attitude and a high standard of workmanship
- Excellent problem-solving and critical thinking skills
- Emergency First Aid at Work Qualification
- Clean driving license
- Effective communication skills (verbal, written, and email)
- Beneficial IT skills
Benefits
Benefits
Salary- £35,000- £45,000
Overtime paid at Time and a half
On call allowance
Company van
Tools
Mobile phone #J-18808-Ljbffr
Service Engineer (Waste Water) employer: UBT
Contact Detail:
UBT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer (Waste Water)
✨Tip Number 1
Familiarise yourself with the latest technologies in water boosting and pump systems. Being knowledgeable about current trends and innovations in the industry will not only help you during interviews but also demonstrate your commitment to staying updated.
✨Tip Number 2
Network with professionals in the water industry, especially those who work as Service Engineers. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare for practical assessments by brushing up on your mechanical and electrical skills. You may be tested on your ability to troubleshoot and repair equipment, so hands-on practice can make a significant difference.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since this role involves direct interaction with clients, emphasising your ability to communicate effectively and resolve issues will highlight your suitability for the position.
We think you need these skills to ace Service Engineer (Waste Water)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Service Engineer position. Tailor your application to highlight your relevant experience in mechanical and electrical knowledge, as well as your customer service skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in the pump industry or related fields. Include specific examples of how you've successfully installed, serviced, or repaired equipment, and mention any qualifications like CSCS or Confined Space Entry that are relevant to the role.
Showcase Problem-Solving Skills: Demonstrate your problem-solving abilities in your application. Provide examples of challenges you've faced in previous positions and how you resolved them, particularly in high-pressure situations or emergency call-outs.
Professional Presentation: Ensure your CV and cover letter are professionally formatted and free from errors. Use clear language and structure your documents logically. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at UBT
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of water boosting technology and pump systems during the interview. Be prepared to discuss specific experiences where you applied your mechanical and electrical skills, as this will demonstrate your capability to handle the technical aspects of the role.
✨Emphasise Customer Service Skills
Since delivering exceptional customer service is key for this position, share examples of how you've successfully interacted with clients in previous roles. Discuss how you resolved issues and ensured customer satisfaction, as this will show that you align with the company's values.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would approach common problems in the field. Prepare a few scenarios where you had to think critically and solve issues effectively. This will showcase your problem-solving skills and your ability to work under pressure.
✨Demonstrate Your Commitment to Safety
Safety is paramount in this role, so be ready to discuss your experience with risk assessments and method statements. Highlight any relevant qualifications, such as your Emergency First Aid at Work certification, to reassure the interviewer of your commitment to maintaining a safe working environment.