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For Companies At a Glance
- Tasks: Join a vibrant team as a Service Engineer, handling maintenance and repairs in the water industry.
- Company: Be part of a rapidly growing, family-run SME based in Gloucester.
- Benefits: Enjoy a competitive salary, overtime pay, company van, tools, and a mobile phone.
- Why this job: Make a real impact while delivering exceptional customer service and working with cutting-edge technology.
- Qualifications: Bring your mechanical and electrical knowledge, along with problem-solving skills and a clean driving licence.
- Other info: Participate in an on-call rota for emergency call-outs and enjoy a supportive team culture.
The predicted salary is between 28000 - 36000 £ per year.
Overview
Location: Covering the South. We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based in Gloucester, and they operate within the water industry. You will be covering the south side of the M25 responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge.
Responsibilities
- Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand
- Install, commission, service, and repair pumps, pump systems, and other mechanical equipment
- Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations
- Attend emergency call-outs, performing necessary repairs and communicating effectively with the team
- Ensure safety at all times, producing robust risk assessments and method statements
- Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service
- Perform routine preventative maintenance on wastewater systems, identifying and addressing faults
- Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers
- Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels
- Participate in the on-call rota to provide out-of-hours cover
Requirements
- Technical knowledge of water boosting technology and packaged pump stations
- Experience in the pump industry or construction-related roles
- Confined Space Entry Qualification
- Current CSCS qualification
- Some electrical training
- Self-motivated with a \”can do\” attitude and a high standard of workmanship
- Excellent problem-solving and critical thinking skills
- Emergency First Aid at Work Qualification
- Clean driving license
- Effective communication skills (verbal, written, and email)
- Beneficial IT skills
Benefits
- Salary: £35,000–£45,000
- Overtime paid at time and a half
- On-call allowance
- Company van
- Tools
- Mobile phone
#J-18808-Ljbffr
Service Engineer (Waste Water) employer: UBT
Contact Detail:
UBT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer (Waste Water)
✨Tip Number 1
Familiarise yourself with the latest technologies in water boosting and pump systems. This will not only enhance your technical knowledge but also demonstrate your commitment to staying updated in the field during interviews.
✨Tip Number 2
Network with professionals in the water industry, especially those who work with wastewater systems. Attend industry events or join relevant online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 3
Prepare for practical assessments by brushing up on your mechanical and electrical skills. Being able to showcase your hands-on abilities can set you apart from other candidates during the selection process.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of past challenges you've faced in similar roles. Be ready to discuss how you approached these situations and the outcomes during your interview.
We think you need these skills to ace Service Engineer (Waste Water)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Service Engineer position. Highlight your relevant experience in mechanical and electrical knowledge, as well as your customer service skills.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the job. Emphasise your technical knowledge of water boosting technology, experience in the pump industry, and any relevant qualifications like CSCS or Confined Space Entry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your problem-solving abilities, self-motivation, and how you can contribute to exceptional customer service. Be sure to address why you want to work for this family-run SME.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is clear and professional, reflecting your attention to detail and high standard of workmanship.
How to prepare for a job interview at UBT
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of water boosting technology and pump systems during the interview. Be prepared to discuss specific experiences where you applied your mechanical and electrical skills, as this will demonstrate your capability to handle the role effectively.
✨Emphasise Customer Service Skills
Since delivering exceptional customer service is key for this position, share examples of how you've successfully interacted with clients in previous roles. Discuss how you resolved issues and ensured customer satisfaction, as this will show that you align with the company's values.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would approach various technical challenges. Prepare a few scenarios where you had to troubleshoot or repair equipment, detailing your thought process and the steps you took to resolve the issue. This will showcase your critical thinking skills.
✨Demonstrate Your Commitment to Safety
Safety is paramount in this role, so be ready to discuss your experience with risk assessments and method statements. Highlight any relevant qualifications, such as your Emergency First Aid at Work certification, to reassure the interviewer of your commitment to maintaining a safe working environment.
