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- Tasks: Process sales orders, manage customer complaints, and support field sales teams.
- Company: Family-owned business in Northwich with a supportive atmosphere.
- Benefits: Competitive salary, performance-related bonuses, and a positive work environment.
- Other info: Opportunity to build strong relationships and grow within the company.
- Why this job: Join a friendly team and make a real difference in customer service.
- Qualifications: 2 years of B2B customer service experience and proficiency in Word, Excel, and Outlook.
The predicted salary is between 30000 - 33000 £ per year.
A family-owned business in Northwich is seeking an organised and proactive customer service administrator. This role involves processing sales orders, managing customer complaints, and supporting field sales teams with admin tasks.
The ideal candidate will have at least 2 years of B2B customer service experience and be skilled in Word, Excel, and Outlook. A positive attitude and the ability to build strong relationships are essential.
The position offers a competitive salary ranging from £30,000 to £33,000, along with performance-related bonuses.
Sales Support & Admin Specialist employer: UBT
Contact Detail:
UBT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support & Admin Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support & Admin Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since it's family-owned. Be ready to discuss how your B2B customer service experience aligns with their needs and how you can contribute to their team.
✨Tip Number 3
Show off your skills! If you're proficient in Word, Excel, and Outlook, consider creating a portfolio or a presentation that highlights your expertise. This can set you apart from other candidates and demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Sales Support & Admin Specialist
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your B2B customer service experience in your application. We want to see how your past roles have prepared you for this position, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use keywords from the job description to show us that you understand what we’re looking for and how you fit the bill.
Be Positive and Personable: Since building strong relationships is key, let your positive attitude shine through in your writing. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at UBT
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their products and services, especially how they relate to customer service. This will help you demonstrate your interest and show that you're a good fit for their family-oriented culture.
✨Showcase Your Experience
With at least 2 years of B2B customer service experience, be ready to share specific examples of how you've handled sales orders and customer complaints in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Get Comfortable with Tech
Since the role requires proficiency in Word, Excel, and Outlook, brush up on these tools before the interview. Be prepared to discuss how you've used them in previous roles, and maybe even mention any advanced features you’re familiar with that could benefit the team.
✨Bring a Positive Attitude
A positive attitude is key in customer service roles. During the interview, let your enthusiasm shine through. Share stories that reflect your ability to build strong relationships with customers and colleagues, and emphasise your proactive approach to problem-solving.