Internal Sales Administrator / Coordinator
Location: Leamington Spa
Working pattern: Full-time, five days per week, office-based
Reporting to: Key Account Manager and Director
Salary: £35,000-£40,000 + profit share bonus scheme
Be at the heart of a successful sales team!
We're working with a specialist SME in the hospitality sector, helping pubs, hotels, restaurants and leisure venues create outstanding spaces through outdoor commercial furniture.
They're looking for an experienced, commercially minded Internal Sales Administrator / Coordinator to join their team in Leamington Spa, supporting field-based Key Account Managers and helping turn customer enquiries into profitable orders.
This is a varied, fast-paced role where you'll be much more than an administrator. From advising customers on products and preparing quotations to managing pricing, following up opportunities and coordinating orders, you'll play a key part in delivering an excellent customer experience and supporting the wider sales team.
What you'll be doing
- Supporting Key Account Managers with customer enquiries, quotations and orders.
- Handling inbound sales enquiries, understanding customer needs and recommending suitable products.
- Producing prompt, accurate and commercially sound quotations while protecting profit margins.
- Obtaining supplier costs, delivery information, lead times and stock availability.
- Following up quotations, managing customer relationships and generating sales opportunities.
- Maintaining accurate CRM records, sales reports and customer information using Pipedrive.
- Monitoring the main sales inbox, uploading quotations to customer portals and providing cover when required.
- Undertaking outbound calls and telemarketing, particularly during quieter periods.
Requirements
- Previous experience in internal sales or sales support is essential.
- A commercially minded approach, balancing customer service, winning orders and profitability.
- Excellent organisation, attention to detail and the ability to work at pace.
- Confident, professional communication skills with customers, suppliers and colleagues.
- A proactive attitude, strong product-learning skills and the ability to take ownership.
- The ability to manage competing priorities while maintaining accurate records and following opportunities through to completion.
- The business has a distinctly seasonal trading pattern, with its busiest period running from February to September. You'll need to thrive in a fast-paced environment during peak season, with a greater focus on telemarketing and generating new opportunities during quieter months.
Benefits
- £35,000-£40,000 annual salary , depending on experience.
- Profit share bonus scheme , rewarding contribution to the business's success.
- 20 days' annual leave plus bank holidays, increasing by two additional days after two years' service.
- Workplace pension.
- Free on-site parking.
- Online and in-person training, depending on requirements.
- Occasional opportunities to visit customers face to face, subject to approval.
- A varied role within a specialist SME where your contribution directly supports sales performance and business growth.
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Internal Sales Administrator / Coordinator in Royal Leamington Spa employer: UBT
Join a dynamic and ambitious retail business as the Interim Head of Sales, where you'll have the opportunity to lead a high-performing sales team and shape the commercial direction during a transformative period. With a strong focus on employee growth, the company fosters a collaborative culture that values accountability and results, while offering flexible hybrid working arrangements to support work-life balance. Enjoy competitive benefits including a car allowance and generous holiday entitlement, making this an excellent employer for those looking to make a meaningful impact in the retail sector.
