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For Companies At a Glance
- Tasks: Lead operations to enhance efficiency and profitability in a dynamic family-run business.
- Company: Reputable family business in Lancing, West Sussex with a strong team culture.
- Benefits: Competitive salary, profit-related bonus, 28 days leave, onsite parking, and pension.
- Why this job: Join a senior leadership team and make a real impact on daily operations.
- Qualifications: 3+ years in operations management with strong leadership and problem-solving skills.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 55000 - 70000 £ per year.
Overview
Our Client, a reputable family run business based in Lancing, West Susse x are looking to recruit an Operations Manager to join their senior leadership team, to facilitate the smooth running of the company every day.
You will have Senior management responsibility for the operations department of the company, driving profitability and productivity through careful cost management and implementation of more efficient processes.
You will have full oversight of warehousing (goods in/out) & logistics, IT & systems, health and safety, supply chain, customer service, fleet and facilities management.
Responsibilities
- Hold one-to-one meetings and performance reviews with each member of the operations team, to review & manage performance, and training/development needs
- Attend and participate in management meeting with the senior management team
- Handle and resolve any issues/grievances/conflicts/problems with operations staff
- Assist with recruitment of operations personnel that want to be part of a culture driven organisation by conducting interviews and following a selection process for candidates
- Review and change operational procedures in the warehouse to improve, safety, efficiency, accuracy and productivity and ensuring efficient space utilisation
- Full site H&S control, maintaining high standards of health and safety, traffic management, hygiene and security. Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business
- Oversee weekly forecasting for all Operations expenses and conduct quarterly budget reviews, reporting cost plans to upper management for the Operations department
- Liaise with IT support providers and members of staff to resolve any hardware or software issues
- Maintain good working relationships with suppliers by regularly contacting and/or meeting with suppliers\’ sales representatives
- Conduct supplier reviews and put business out to tender and/or negotiate with existing suppliers where required
- Research new and secondary/backup suppliers for existing products that meet or improve on our criteria for quality, packaging, reliability, cost and trading terms, conducting audits and pre-shipment inspections where required
- Manage stock, forecasting, scheduling and placing purchase orders with suppliers and organising transport where required
- Regularly review min/max stock levels and re-order quantities for different stock lines and primary and secondary suppliers
- Organise regular servicing and maintenance of plant, equipment and machinery
- Organise/manage the repairs, servicing, MOTs, replacement tyres, tax and insurance required for the company\\\’s motor fleet
- Organise/manage refurb/alterations and maintenance work to the premises
- Review and renew or replace contracts for the supply of insurance, fuel, gas, electricity, water, tel systems/calls, broadband, phone handsets (mobile & landline) and waste disposal
Requirements
- At least 3 years\\\’ experience working as Operations Manager or similar role and part of a Senior Management Team
- Experience managing a team with great leadership/management skills
- Familiarity with business and financial principles, experience in budgeting and forecasting would be beneficial
- Attention to detail and an excellent problem solver
- Strong organisational skills
- Good negotiator
- Ability to analyse data & make decisions
- Proficient in the use and management of ERP systems and other IT/Business systems e.g. WMS
- Strong track record in senior Operations roles, covering all aspects of Operations, including warehousing & logistics, IT & systems, purchasing, customer service etc
Benefits
- Salary – £55,000- £70,000 depending on experience
- Profit related bonus scheme
- 28 days annual leave increasing with service
- Onsite parking
- Pension
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Operations Manager employer: UBT
Contact Detail:
UBT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find the right opportunities and connect with us directly. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams, budgeting, and improving operational processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our family-run business. Share specific examples of how you've driven efficiency and profitability in previous roles.
Showcase Your Leadership Skills: As an Operations Manager, leadership is key. In your application, emphasise your experience in holding one-to-one meetings, resolving conflicts, and developing team members. We love seeing strong leaders who can inspire others!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at UBT
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the operations of the company. Familiarise yourself with their warehousing, logistics, and supply chain processes. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, including any performance reviews or conflict resolutions. Highlight your leadership style and how it aligns with the company's culture.
✨Be Ready to Discuss Cost Management
Since the role involves driving profitability through careful cost management, come prepared with examples of how you've successfully managed budgets and improved efficiency in previous roles. Be ready to discuss specific strategies you've implemented.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company’s future. Inquire about their current challenges in operations or how they envision the new ERP system impacting their processes. This shows you're thinking ahead and are invested in the role.
