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- Tasks: Support the sales team by managing enquiries and providing essential administrative assistance.
- Company: Join a well-established business in a supportive, family-oriented culture.
- Benefits: Enjoy on-site parking, lunch provisions, and recognition initiatives.
- Other info: Great opportunity for career growth in a friendly office atmosphere.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Strong organisational skills and a customer-focused mindset are essential.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £30,000 - £35,000 per annum (negotiable depending on experience)
Hours: Monday to Friday, 7.30am - 4.30pm (30-minute unpaid lunch break). Office-based
Benefits: On-site parking, excellent public transport links, lunch provisions available on site (basic breakfast and lunch items), recognition and reward initiatives, supportive, close-knit and friendly office environment.
An exciting opportunity has arisen for an Internal Sales Support Executive to join a growing and well-established business operating within an essential services environment. This is a newly created role, introduced as part of a wider investment into people and process, designed to support a busy sales function and improve customer experience.
This position would suit someone who enjoys variety, takes pride in organisation, and thrives in a fast-paced, team-oriented office environment.
The Role
- Working closely with the internal and external sales teams, you will play a pivotal role in ensuring customers receive a seamless, professional and responsive service.
- You will act as a key point of contact for incoming enquiries, provide essential administrative and sales support, and help free up the sales team to focus on proactive, revenue-generating activity.
Key Responsibilities
- Managing inbound sales enquiries via phone and email
- Providing day-to-day support to the sales team, including answering calls and managing the shared sales inbox
- Preparing, issuing and following up quotations and sales orders
- Responding to customer queries regarding ongoing work and job updates
- Acting as a central point of contact for engineers and service-related enquiries
- Coordinating reactive or urgent work where required
- Maintaining accurate customer and sales data within the CRM system
- Organising practical logistics such as parking arrangements for field-based staff
- Delivering general administrative support to keep office operations running smoothly
- Collaborating with internal teams to ensure a high standard of customer service
About You
You’ll be confident on the phone, highly organised, and comfortable juggling multiple priorities. You enjoy being part of a team, but are equally capable of working independently and taking ownership of tasks.
Key skills and attributes include:
- A confident and professional telephone manner
- Strong organisational skills with excellent attention to detail
- Customer-focused mindset with a problem-solving approach
- Ability to prioritise workload in a fast-moving environment
- Good working knowledge of Microsoft Word, Excel and Outlook
- Experience using CRM systems (or the ability to learn quickly)
- A positive, adaptable and proactive attitude
Why Apply?
This is a fantastic opportunity to step into a business that genuinely values its people, promotes teamwork, and offers long-term stability alongside continued growth. You’ll join a supportive, family-oriented culture where contribution is recognised and development is encouraged.
If you’re looking for a role where you can make a real impact, be trusted with responsibility, and grow within a friendly and professional team, this could be the next move for you.
Internal Sales Support Executive in London employer: UBT
Contact Detail:
UBT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support Executive in London
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves managing inbound sales enquiries, make sure you’re comfortable speaking clearly and confidently on the phone. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed multiple priorities in the past. This will demonstrate that you can thrive in a fast-paced environment, just like they need.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Internal Sales Support Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Support Executive role. Highlight your organisational skills, customer-focused mindset, and any relevant experience with CRM systems.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've successfully managed multiple priorities and provided excellent customer service in previous roles.
Show Off Your Communication Skills: Since this role involves a lot of phone and email communication, make sure your written application is clear and professional. A confident tone will help us see that you can handle customer enquiries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at UBT
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Internal Sales Support Executive. Familiarise yourself with managing inbound sales enquiries and supporting the sales team. This will help you demonstrate how your skills align with the job.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple priorities. Highlight how you kept things running smoothly, especially in a fast-paced environment.
✨Demonstrate Customer Focus
Be ready to discuss how you approach customer service. Think of specific instances where you solved problems or improved customer experiences. This will show that you have the customer-focused mindset they’re looking for.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.