Client Specialist in London

Client Specialist in London

London Full-Time 90000 - 130000 € / year (est.) No home office possible
UBT

At a Glance

  • Tasks: Shape strategic partnerships and lead impactful advisory programmes in healthcare.
  • Company: Dynamic firm focused on transforming health and care environments.
  • Benefits: Competitive salary, 25 days holiday, and a supportive working culture.
  • Other info: Opportunities for career progression in a collaborative environment.
  • Why this job: Make a real difference in healthcare while building trusted relationships.
  • Qualifications: Experience in strategy, advisory roles, and strong communication skills.

The predicted salary is between 90000 - 130000 € per year.

Are you energised by shaping big opportunities, building trusted partnerships and influencing system‑wide change? Do you thrive at the intersection of strategy, advisory leadership and commercial insight? If so, this role puts you at the heart of programmes that genuinely transform health and care environments.

We’re looking for a Client Strategy & Partnerships Principal — a senior leader who can turn early conversations into long‑term strategic relationships, shape high‑value advisory programmes, and guide clients through complex decisions with confidence and clarity.

What you’ll lead:
  • Opportunity development — take client interest from spark to fully defined strategic need.
  • Stakeholder engagement — build trust with senior leaders, understanding their pressures, priorities, and ambitions.
  • Strategic proposal shaping — craft compelling, insight‑driven advisory propositions.
  • Internal alignment — ensure clarity on scope, fees, deliverability, and resource needs.
  • Cross‑disciplinary collaboration — bring together the right internal teams and external partners to deliver exceptional outcomes.
How you’ll build lasting partnerships:
  • Decode client organisations — understand their strategic drivers, influencers and long‑term direction.
  • Develop resonant solutions that speak directly to client need.
  • Maintain purposeful engagement to keep relationships active, aligned and progressing.
  • Use Win Maps to guide opportunities from early engagement to secured programmes.
Where you’ll shape strategic impact:
  • Define advisory scopes and lead multi‑disciplinary teams.
  • Guide research and appraisal across options, benefits, and delivery sequencing.
  • Produce high‑quality outputs including business cases and Strategic Estates Development Plans (SEDPs).
  • Facilitate senior workshops that drive clarity and decision‑making.
Shape procurement and commercial success:
  • Design compliant procurement routes and long‑term partnering strategies.
  • Support clients through procurement to secure programme wins.
  • Lead bid contributions including presentations and dialogue sessions.
Ensure delivery excellence:
  • Oversee advisory delivery to ensure high standards and client satisfaction.
  • Act as a trusted escalation point resolving issues constructively and confidently.
  • Champion governance and methodology ensuring consistent, high‑quality ways of working.
What success looks like:
  • Strategic advisory programmes secured.
  • High‑value delivery programmes won.
  • Strong, enduring client relationships.
  • Repeat commissions and long‑term revenue growth.
  • High‑impact outputs that shape system‑wide outcomes.
  • Deep stakeholder confidence and trust.
Requirements:

You’re someone who is:

  • Strategic, commercially sharp and highly organised.
  • Confident with senior stakeholders and able to lead complex conversations.
  • Advisory‑minded, comfortable navigating ambiguity and shaping clarity.
  • Collaborative, coordinating multi‑disciplinary contributors with ease.
  • An exceptional communicator, written and verbal.
  • Curious, analytical and evidence‑led.
  • Experienced in strategy, advisory or programme‑level roles, ideally in healthcare.
  • Skilled in procurement, business case development, research and analysis.
  • Familiar with RIBA stages, construction principles, cost planning, project management and technical documentation.
Benefits:
  • Excellent working culture with a family feel.
  • Professional business who values employees where its really felt.
  • Career progression opportunities if desired.
  • Salary of £90,000 - £130,000 depending on experience.
  • Holidays - 25 days plus 8 bank holidays.

Client Specialist in London employer: UBT

As a Client Specialist at our London office, you will be part of a dynamic team that fosters a collaborative and supportive work culture, where your contributions are valued and recognised. We offer excellent career progression opportunities, a competitive salary, and a generous holiday allowance, all within an environment that prioritises employee well-being and professional growth. Join us to make a meaningful impact in transforming health and care environments while building lasting partnerships with senior stakeholders.

UBT

Contact Detail:

UBT Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Specialist in London

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that applications alone can't.

Tip Number 2

Be proactive! If you see a company you love, don’t wait for a job posting. Reach out directly to express your interest and share how you can add value. We often have opportunities that aren’t advertised, and a direct approach can make you stand out.

Tip Number 3

Prepare for interviews by researching the company and its clients. Understand their strategic goals and challenges. This will help you tailor your responses and show that you’re not just another candidate, but someone who truly gets their business.

Tip Number 4

Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the position.

We think you need these skills to ace Client Specialist in London

Strategic Thinking
Stakeholder Engagement
Advisory Skills
Proposal Development
Cross-Disciplinary Collaboration
Client Relationship Management
Research and Analysis

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Client Specialist role. Highlight your strategic thinking and ability to build partnerships, as these are key aspects of the job.

Showcase Your Communication Skills:Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your exceptional communication abilities. Use clear, concise language in your application and provide examples of how you've successfully navigated complex conversations in the past.

Highlight Relevant Experience:Don’t forget to emphasise your experience in advisory roles, especially within healthcare. Mention any specific projects or programmes you’ve led that showcase your ability to deliver high-quality outputs and drive strategic impact.

Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!

How to prepare for a job interview at UBT

Know Your Client Inside Out

Before the interview, dive deep into understanding the potential client's organisation. Familiarise yourself with their strategic drivers, key stakeholders, and recent developments in their sector. This will not only help you tailor your responses but also demonstrate your genuine interest in their needs.

Craft Compelling Propositions

Prepare to discuss how you would shape high-value advisory programmes. Think about specific examples from your past experiences where you've successfully turned client interests into strategic solutions. Be ready to articulate these clearly and confidently during the interview.

Engage with Confidence

Practice engaging with senior stakeholders through mock interviews or role-playing scenarios. Focus on building trust and demonstrating your ability to navigate complex conversations. Remember, your confidence can significantly influence their perception of your capability to lead.

Showcase Collaborative Spirit

Highlight your experience in cross-disciplinary collaboration. Prepare examples that illustrate how you've brought together diverse teams to achieve exceptional outcomes. This will show that you understand the importance of teamwork in delivering successful advisory services.