At a Glance
- Tasks: Lead daily operations and develop a multi-functional team for growth.
- Company: Reputable SME in Lincoln with ambitious scaling plans.
- Benefits: Competitive salary, profit-related bonus, and opportunity for significant impact.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Join at a pivotal time to shape the future of a growing business.
- Qualifications: Experience in operations leadership and strong organisational skills.
The predicted salary is between 70000 - 80000 £ per year.
Our client, a reputable SME based in Lincoln, is the home of an industry-leading brand, supplying high-performance products into the construction, automotive and trade sectors. Their products are trusted by major national retailers, alongside a rapidly growing customer base across the UK. With ambitious plans to scale to a £50 million business within the next three years, this is a pivotal time to join the company and play a key role in shaping the future of the operation.
Due to continued growth, they are looking for an experienced and hands-on Operations Director to take ownership of the day-to-day operational performance of the business while helping build the systems, structure and processes needed for future growth. This is a high-impact role within a fast-moving SME environment where sales and demand are growing rapidly, and the operational infrastructure now needs strengthening to support the next stage of the company’s journey.
You will lead a team across warehouse, supply chain, operations and customer/client care functions, ensuring the business delivers efficiently, professionally and at scale.
Key Responsibilities- Oversee the day-to-day operational running of the business
- Lead and develop a multi-functional team across warehouse, supply chain, operations and customer care
- Ensure customer orders are fulfilled accurately and on time, including both next-day dispatch products and bespoke assembled orders
- Improve operational planning, workflow and communication across departments
- Monitor stock flow, supplier performance and operational bottlenecks
- Introduce and improve systems, processes and KPIs to support growth and efficiency
- Work closely with the sales function to ensure operational capability aligns with business demand
- Manage operational priorities, resource planning and problem-solving in a fast-paced environment
- Drive continuous improvement across warehousing, logistics, fulfilment and customer service
- Support the business through a period of significant growth and operational transformation
- We are looking for an ambitious and commercially aware operations professional who combines strong leadership skills with a practical, hands-on approach.
- Previous experience in an Operations Director position or similar leadership role
- Strong background in warehouse and operational management
- Experience working within an SME environment
- Proven track record of supporting or leading business growth and operational scaling
- Ability to implement structure, process and operational improvements
- Strong organisational and planning skills
- Experience managing multiple moving parts within a supply chain or fulfilment operation
- Confident leadership and people management capability
- Excellent communication and problem-solving skills
- Ideally, exposure to both smaller businesses and larger structured organisations
- Experience within industrial products, distribution, engineering, manufacturing or technical products would be advantageous, but is not essential.
Salary: £70,000- £80,000 basic Profit related bonus
Director of Operations in Lincoln employer: UBT
Join a dynamic and supportive team as a Technical Sales Engineer in the thriving MEP sector, where your expertise will be valued and your contributions recognised. With a family-feel culture, excellent benefits including travel expenses, on-site parking, and regular team incentives, this growing business offers a unique opportunity for professional development and meaningful impact. Embrace the chance to work within a well-established company that prioritises employee growth and fosters strong relationships across the industry.
