UBT is seeking an experienced Customer Service Manager to lead a growing customer operations function across the UK. The role oversees a team of eight and an outsourced operation, driving service excellence and operational efficiency.
You will balance people management with process improvements, ensuring strong communication with Sales, Purchasing and Warehouse teams to maintain a high level of customer satisfaction and seamless order processing.
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Customer Service Manager: Lead a Growing Team & Elevate CX in Leeds employer: UBT
Join a dynamic and ambitious retail business as the Interim Head of Sales, where you'll have the opportunity to lead a high-performing sales team and shape the commercial direction during a transformative period. With a strong focus on employee growth, the company fosters a collaborative culture that values accountability and results, while offering flexible hybrid working arrangements to support work-life balance. Enjoy competitive benefits including a car allowance and generous holiday entitlement, making this an excellent employer for those looking to make a meaningful impact in the retail sector.
