At a Glance
- Tasks: Manage and enhance Salesforce platforms, ensuring smooth operations and user support.
- Company: Leading brand in engineered water solutions, based in Gloucester.
- Benefits: Competitive salary of £32,000, Monday to Friday work schedule.
- Other info: Opportunity for career growth and collaboration with diverse stakeholders.
- Why this job: Join a dynamic team and make a real impact on Salesforce development.
- Qualifications: Experience as a Salesforce Administrator with strong knowledge of Sales and Marketing Cloud.
The predicted salary is between 32000 - 32000 £ per year.
Job Description Our client, a group of market-leading brands deliver engineered water solutions such as pumps, booster sets, flow meter chambers and pressurisation units to customers across the UK and beyond.
Based in Gloucester, they are now looking for a Salesforce Administrator to join their team.
As Salesforce Administrator you will be responsible for the day-to-day operation, configuration and ongoing development of the Group's Salesforce platform (Sales Cloud and Marketing Cloud) across their trading entities.
Sitting within Group IT and reporting to the Head of IT, the role brings Salesforce capability in-house.
Please note- this role is based in Gloucester, with occasional travel to Henley, Colchester and Redditch
Key Responsibilities
Build, Automation & Development (Primary Focus)
- Design, build, test and maintain automation using Flow (record-triggered, screen, scheduled and autolaunched), validation rules, approval processes, and assignment and escalation rules.
- Configure and make targeted change amendments; commission bespoke development externally only where genuinely warranted.
- Investigate and resolve issues. Identifying root cause rather than symptom.
- Platform Administration & Configuration
- Administer and configure Salesforce Sales Cloud and Marketing Cloud environments.
- Manage users, roles, profiles, permission sets, sharing rules and data access across clouds, applying least-privilege principles.
- Maintain reports, dashboards, list views and analytics used by commercial and marketing teams.
- Release, Change & Environment Management
- Operate within Group IT change control: raise, document and obtain approval for changes in line with FWG IT policy, with defined rollback plans for higher-risk work.
- Support & Incident Management
- Act as the escalation point for Salesforce incidents and service requests, working within Group IT service management processes and agreed response expectations.
- Triage, prioritise and resolve user issues, with clear criteria for the small number of cases that warrant escalation to Salesforce Support or an external partner.
- Maintain a prioritised backlog of enhancements and defects, visible to IT leadership and business stakeholders.
- Produce and maintain user guidance and deliver training to improve adoption and reduce avoidable demand.
- Stakeholder, Vendor & People
- Work directly with commercial and marketing stakeholders across the Group's entities to gather requirements and translate them into scalable solutions — including the ability to challenge change that would damage the platform.
- Administrative / Other
- Ensure Salesforce documentation, configuration records and process maps are maintained and accessible to relevant stakeholders.
- Any other duty that may reasonably be required by the Head of IT or IT Director.
Requirements
- Proven experience as a Salesforce Administrator.
- Strong working knowledge of Sales Cloud; hands-on experience of Marketing Cloud.
- Excellent communication skills and a business-focused mindset; able to work with non-technical stakeholders and technical IT colleagues alike.
- Comfortable operating as the in-house expert, working to IT governance, change control and documentation standards.
- Hands-on experience in a Salesforce greenfield implementation.
- Marketing Cloud Email Specialist, Administrator or Consultant certification.
- Experience of Salesforce integration with Sage 200 or EFACS, or comparable ERP integration.
- Familiarity with Pardot / Account Engagement, Tableau, CPQ or Salesforce-integrated applications.
- Experience in a multi-site or multi-entity business environment.
- Experience mentoring or supporting the development of a junior administrator.
Benefits
Monday- Friday 8am-5pm
Salary - £32,000
Salesforce Administrator in Gloucester employer: UBT
Join a dynamic and ambitious retail business as the Interim Head of Sales, where you'll have the opportunity to lead a high-performing sales team and shape the commercial direction during a transformative period. With a strong focus on employee growth, the company fosters a collaborative culture that values accountability and results, while offering flexible hybrid working arrangements to support work-life balance. Enjoy competitive benefits including a car allowance and generous holiday entitlement, making this an excellent employer for those looking to make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in Gloucester
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at UBT or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to UBT.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like UBT.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like UBT that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Administrator in Gloucester
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at UBT.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at UBT and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at UBT
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If UBT uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
