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- Tasks: Support IT infrastructure and business applications while assisting in a cloud ERP migration.
- Company: Leading manufacturing business in Colchester with a focus on growth and innovation.
- Benefits: Competitive salary, profit-related bonus, free snacks, and 22+ days holiday.
- Other info: Office-based role with excellent career growth opportunities and a collaborative environment.
- Why this job: Join a dynamic team and make a real impact on IT systems and processes.
- Qualifications: Experience in IT support, ERP implementations, and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live.
ERP Management Support
- Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) – e.g., requirements gathering, UAT coordination, training support and documentation.
- Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate).
IT Infrastructure Support
- Provide day-to-day IT support across servers, PCs and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues.
- Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution.
- Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting.
Business Systems Support
- Ad-hoc data extracts for the business.
- Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes.
Microsoft Office 365 Administration
- Administration and support of Office 365, SharePoint Online, Teams and the company Intranet.
- Development and support of business applications using Microsoft PowerApps.
- Automating tasks and processes using Excel Macros/Power Automate where applicable.
Telephony
- Excellent communication skills – ability to translate technical issues for non-technical users.
- A proactive, self-starter who enjoys solving problems and improving systems.
- Strong time management and ability to prioritise in a busy environment.
- Infor CloudSuite Industrial (CSI) experience.
- Exposure to ERP implementations or go-live support (cutover/hyper-care) is an advantage.
- Experience working with vendors/implementation partners is beneficial.
- Good change management skills.
Benefits
- Salary – £40,000-£50,000.
- Profit-related bonus scheme.
- Free snacks and hot drinks.
- Monthly staff meetings with free lunch.
- 22 days of paid holiday plus bank holidays increasing to 25 days with service.
- On-site parking.
- Monday-Friday 07:30 am-16:30 pm (office based).
IT Systems Coordinator in Essex employer: UBT
Contact Detail:
UBT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Coordinator in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially anything related to IT systems and ERP implementations. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves troubleshooting and improving systems, be ready to discuss how you've tackled similar challenges in the past. Use real examples to demonstrate your proactive approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Systems Coordinator in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Systems Coordinator role. Highlight your experience with ERP systems, cloud applications, and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've worked on that relate to the job description, especially around system migrations and support.
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled IT challenges in the past, especially in busy environments. We love proactive self-starters who can think on their feet!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UBT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, especially cloud-based applications and ERP systems like Infor CSI. Be ready to discuss your experience with system migrations and how you've supported users during rollouts.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Highlight your proactive approach and ability to translate complex problems into simple solutions for non-technical users. This will demonstrate your communication skills and technical expertise.
✨Understand the Business Context
Research the manufacturing business and its specific IT needs. Knowing how IT supports their operations will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like coordinating with an MSP or managing system updates. Think through potential scenarios beforehand so you can respond confidently and effectively during the interview.